Value-based care is coming to the PBM sector. Blue Shield of California last month launched a program that eschews the entrenched pharmacy benefits management model, replacing it with a consortium of companies — which includes Amazon Pharmacy and Mark Cuban Cost Plus Drug Co. — assembled to change the way prescription drugs are purchased and
DEERFIELD, Ill. — Walgreens Boots Alliance has spent the last several years assembling the components of a vast health care ecosystem, one that promises to enhance patient access, improve outcomes and lower overall costs. Today the company is aligning those assets — which include CareCentrix, a platform that coordinates care delivered in the home; Shields
Dominique Harris, a partner at Kearney, tells this week’s Video Forum about the pressing need to address health disparities that impact millions of people in this country. She discusses some of the barriers to making high-quality health care available to all Americans and the role that pharmacies can play in alleviating the problem, as well
In this week’s Video Forum, Justin Honaman, head of worldwide retail and consumer goods go-to-market at Amazon Web Services continues his discussion of generative AI. Honaman talks about how the technology will change the way retail and CPG executives go about their business; some of the challenges involved in implementing generative AI; and how retailers
The nation’s community pharmacy operators are once again being asked to help support the rollout of government programs designed to improve the health of Americans and ease the financial burden of care. Last month, the Biden administration convened a roundtable with industry leaders at the White House to discuss what retail pharmacy can do to
Justin Honaman, head of worldwide retail and consumer goods go-to-market at Amazon Web Services, tells this week’s Video Forum about how generative artificial intelligence will alter the retail and CPG industries. Among the topics Honaman addresses are the distinctions between artificial intelligence, machine learning and generative AI; how the new technology fits in with traditional
Walgreens is staking a large claim in the burgeoning retail media business. In this week’s Video Forum, Robert Tompkins, the drug chain’s group vice president and general merchandise manager for health and wellness, and Katie Vogt, senior director of client success at Walgreens Advertising Group, exchange insights about retail media’s growing impact on the self-care
In this week’s Video Forum, JJ Fleeman, recently named chief executive officer at Ahold Delhaize USA, talks about the strengths of the organization and its prospects in the highly competitive grocery sector. Fleeman also discusses his previous assignment as president of Peapod Digital Labs, Ahold Delhaize’s technology arm; the company’s commitment to omnichannel retailing; and
After being frozen in place since the beginning of the COVID pandemic, the wheels of innovation are turning once again. Concerns about the supply chain and the need to keep products in stock have subsided to the point where leaders of drug, discount and grocery chains and their counterparts in the vendor community are shifting
FAYETTEVILLE, Ark. — The Walmart that Doug McMillon presides over is a different place than it was when he became chief executive officer nine years ago. At the time, some industry observers viewed the company as too vast and deeply rooted in brick-and-mortar retailing to compete effectively in the age of e-commerce. With McMillon’s prodding,
In the last issue of MMR, this space was devoted to the clear and present danger of climate change, and the responsibility that retailers have for doing everything they can to help alleviate the crisis. Walmart is one of the companies that has risen to the challenge, continually finding new ways to make its operations
BOSTON — CVS Health is in the midst of reimagining its drug stores to reinforce its position as the front door of health care in America. At the company’s first annual Retail Supplier Summit yesterday, Musab Balbale, senior vice president and chief merchandising officer, talked about the process and how it will better align retail