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e-commerce

E-commerce and omnichannel retail: evolution or revolution?

E-commerce and omnichannel retail: evolution or revolution?

Who doesn’t like a good sports story, especially with the Super Bowl in our rearview mirror but our hearts still on the gridiron? There’s one that’s especially on point these days, given where we’re at with digital commerce. It’s summer, 1961. The Green Bay Packers, just off a crushing defeat costing them the NFL Championship,

Online brand integrity is paramount to e-commerce sales

As the focus on e-commerce has been heightened the past few years, manufacturers and retailers have, in many cases, invested in their websites. In some cases, functionality needed streamlining, in others, content needed updating and/or improvement, and in others still, e-commerce had to be added. Protecting brand integrity online is an ongoing effort for both

Kroger adds program to ‘boost’ e-commerce

CINCINNATI — Kroger Co. is the latest major retailer to introduce a subscription membership program to accelerate its e-commerce growth. The nation’s largest supermarket operator has joined a growing number of mass market retailers in adopting the model pioneered by Amazon with its Amazon Prime premium loyalty program. The Kroger effort, appropriately dubbed Boost by

E-commerce fueling new delivery options

NEW YORK — As many retail executives have predicted, the massively accelerated consumer shift to e-commerce triggered by the COVID-19 pandemic shows no signs of reversing itself. On the contrary, the convenience of home delivery and curbside pickup is fueling shoppers’ desire for ever-faster fulfillment, and major retailers across trade classes are responding with enhanced

Video Forum: China’s drug store market, Part 2

Video Forum: China’s drug store market, Part 2

In the second of two episodes about the drug store market in China, Video Forum examines the impact of e-commerce. Ed Rowland, principal of Rowland Global LLC, and Alice Wang, a Shanghai-based consultant and instructor at Alibaba’s Taobao University, share insights about younger consumers’ embrace of online-to-offline services, the growing presence of Alibaba and JD.com

Walmart E-commerce CEO Lore is departing

BENTONVILLE, Ark. — Marc Lore, who helped spearhead Walmart’s transformation into an omnichannel retailer, is leaving the company on January 31. He will continue to serve Walmart as a strategic advisor until September, the company said. In a company email, Walmart president and chief executive officer Doug McMillon credited Lore with helping accelerate Walmart’s e-commerce

Retail sales grew 3% this holiday season

Retail sales grew 3% this holiday season

PURCHASE, N.Y. — Retail sales grew 3% this holiday season, according to preliminary data from Mastercard SpendingPulse, which attributes the size of the increase to an expanded holiday season and strong online sales. Year-over-year sales growth was up 2.4% for the traditional holiday shopping period of November 1 through December 24, according to the study,

Rite Aid, Adobe partner to drive digital transformation

Rite Aid, Adobe partner to drive digital transformation

CAMP HILL, Pa. – Rite Aid Corp. has entered into a strategic partnership with Adobe to deliver seamless, personalized and connected health and wellness experiences for Rite Aid customers via Adobe Experience Cloud, the industry’s leading end-to-end solution for experience creation, marketing, advertising, analytics and commerce. Adobe Experience Cloud will enhance Rite Aid’s ability to

Omnichannel a work in progress

Omnichannel a work in progress

The transformation of the retail business continues apace, but the outright revolution promised by the adherents of e-commerce and digital media still appears to be a ways away. That’s one of the insights gleaned from new research conducted by the National Retail Federation (NRF) and Forrester. Based on responses from 69 retailers — a mix

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