Editors’s note: In this article, the first of a new series on all things digital retail, the authors examine how retailers can prepare to lead in the space they occupy. Much has been said about the convergence of e-commerce and brick-and-mortar. Omnichannel finds its way into nearly every article about retail today. And why not?
The shuttering of brick-and-mortar stores and the continued explosive growth of e-commerce have led to an ongoing series of news articles suggesting that hard times are ahead for the retail industry. One of the latest appeared in Bloomberg earlier this month under the headline “America’s ‘Retail Apocalpse’ is Really Just Beginning.” The article argues that
The e-commerce blitzkrieg that has transformed the retail landscape in so many merchandise categories has yet to upend the grocery business, but signs are emerging that Web-based merchants involved in the sector are steadily gaining traction. A new report from sales and marketing firm Acosta indicates that, while most people still prefer to shop for
BENTONVILLE, Ark. — Walmart, which last year began testing a high-tech vending machines that make it easier for customers to pick up Walmart.com orders at their local store, is rolling the technology out. The retailer plans to have the giant self-service kiosks, which Walmart calls Pickup Towers, in more than 100 of its U.S. stores
The established order in mass market retailing has been shaken in recent years by the emergence and increasing prominence of Amazon and other e-commerce alternatives to brick-and-mortar stores. Online merchants continue to make inroads in one category after another — everything from books, (the foundation of Amazon’s business) and home entertainment to apparel and groceries.
BOISE, Idaho — Albertsons Cos. has appointed Narayan Iyengar as senior vice president, digital marketing and e-commerce. In this role, he will be responsible for leading all aspects of digital marketing, including loyalty programs, shopper marketing and the overall digital presence, as well as the e-commerce business, which includes home delivery. “As a company, we’ve
Amazon is once again jolting the status quo in mass market retailing. The e-commerce pioneer, which has done more than any other company to transform consumer expectations and the way people shop, early this month took the wraps off an experimental brick-and-mortar store format with the potential to revolutionize the grocery shopping experience. Amazon Go,
BENTONVILLE, Ark. — Walmart announced that it will slow the pace of store expansion as it accelerates its push into e-commerce. Walmart’s plans call for capital spending of about $11 billion in fiscal 2018, which starts in February. That’s about the same as this year’s capital spending but is less than the $11.5 billion in
NEW YORK — The nation’s retailers and suppliers can take heart from early indications that the 2016 holiday shopping season will bring good cheer. Millions of Americans have already turned their attention to the holidays, according to the Holiday Consumer Pulse Poll from Rubicon Project Inc., a provider of technology to automate the buying and
BENTONVILLE, Ark. — Walmart has finalized its $3.3 billion acquisition of e-tailer Jet.com, a deal that president and chief executive officer Doug McMillon said “will build on our e-commerce foundation and accelerate growth.” With the closing of the deal, which was announced in early August, Jet.com founder and chief executive officer Marc Lore becomes executive
Walmart’s decision to acquire Jet.com speaks volumes about how the leadership team at the world’s largest retailer sees the impact of e-commerce on the consumer goods market, the company’s future role within the sector, and the transformation of the corporate culture created by Sam Walton more than half a century ago to ensure that Walmart
BENTONVILLE, Ark. — Walmart intends to sell its Yihaodian e-commerce business in China to JD.com Inc., that country’s largest e-commerce retailer by revenue. The deal is part of a strategic partnership between the two companies that meant to boost Walmart’s online sales and in-store traffic in China, while expanding JD.com’s e-commerce business. As part of