In the wake of Amazon’s entry into the prescription drug business, competition in the sector is, predictably, beginning to escalate. The company, which aspires to be one of the nation’s leading pharmacy providers, and Walmart, which is already a top-tier provider, earlier this month rolled out initiatives designed to bolster their appeal to patients. With
In this week’s Video Forum, Chip Davis, president and chief executive officer of the Healthcare Distribution Alliance, talks about the resilience the pharmaceutical supply has shown during the COVID pandemic, and the lessons that the experience of the past 14 and a half months holds for the future. In addition, he addresses the ongoing implementation
Now celebrating its 50th anniversary, Bed Bath & Beyond is in the midst of an ambitious three-year revitalization plan. Joe Hartsig, executive vice president and chief merchandising officer, tells this week’s Video Forum about the ongoing rollout of new private label lines, efforts to enhance the in-store experience, and the importance of giving consumers omnichannel
In this week’s Video Forum, Greg Farrar, chief executive officer of ECRM, talks about how the experience of the COVID pandemic has impacted the company’s business and the way retailers and suppliers interact. The growing role of digital technology, including ECRM’s RangeMe product discovery platform, and emerging trends in the marketplace are among the topics
The supply chain, hitherto taken for granted if not ignored completely, has assumed unaccustomed prominence during the COVID pandemic. Disruptions in the flow of some health care products and consumer staples (most notoriously personal protective equipment and toilet paper), extending from stores all the way back to the source of raw materials, were a fact
ARLINGTON, Va. — The National Association of Chain Drug Stores has decided to make this year’s edition of Total Store Expo a virtual event. While the news comes as a disappointment for retailers, CPG suppliers and others in the industry eager to return to face-to-face interaction with business partners, the move makes perfect sense in
In keeping with its ongoing purpose-driven transformation, Raley’s recently opened its third O-N-E Market location. Keith Knopf, the retailer’s president and chief executive officer, tells this week’s Video Forum about the thinking behind the format, which features a mix of products that are fresh, nutritious, organic, sustainable and free from ingredients on the company’s banned
In the first of two episodes, Ed Rowland, principal of Rowland Global LLC, and Alice Wang, a Shanghai-based consultant and instructor at Alibaba’s Taobao University, share insights about the brick-and-mortar pharmacy business in China. Among the topics they discuss are the Chinese consumer’s expectations of a drug store, the role of the pharmacist, and the
Colleen Lindholz will succeed Rick Keyes as NACDS chair at the association’s virtual Annual Meeting this week. Lindholz, who also is president of Kroger Health, shares her assessment of NACDS, talks about the agenda for her new role and looks to the future of retail pharmacy in a post-COVID world.
In the second of three episodes leading up to the National Association of Chain Drugs Stores Annual Meeting, which begins on April 26, NACDS president and chief executive officer Steve Anderson talks about chain pharmacy’s success in establishing itself as the face of neighborhood health care, the association’s “one team” approach to pursuing its agenda,
A new report from FMI elucidates the journey that the nation’s supermarkets have been on for the past 12 months and sheds light on their prospects. Based on survey responses from 52 member companies, representing some 40% of the industry, “Receipts From the Pandemic” charts the effects of the disruption in the marketplace triggered by
In the first of three episodes leading up to the NACDS Annual Meeting later this month, Video Forum talks with Rick Keyes, president and CEO of Meijer Inc., about his year as the association’s chairman. Among the topics discussed are chain pharmacy’s response to COVID-19, other issues of importance to the industry and NACDS’ ability