BENTONVILLE, Ark. — The Walmart that Doug McMillon presides over is a different place than it was when he became CEO nine years ago. At the time, some industry observers viewed the company as too vast and deeply rooted in brick-and-mortar retailing to compete effectively in the age of e-commerce. With McMillon’s prodding, Walmart proved
This week’s Video Forum offers a look at the leadership transition now under way at AmerisourceBergen’s Corporate Partnerships Group. In the first of two installments, George Rafferty, who has headed the program since its inception five years ago, and Claire Biermaas, who is succeeding him as president of corporate partnerships, share their perspectives on the
PALM BEACH, Fla. — During its 90th anniversary year, the National Association of Chain Drug Stores has its sights set firmly on the future. At the NACDS Annual Meeting here last month, industry leaders expressed their determination to build on the association’s long record of achievement as they work to help shape the evolution of
In his new book, The Earth Transformed: An Untold History, Peter Frankopan examines the consequences of interaction between humans and the natural world over the course of millennia. He shows how the trajectory of history has been influenced by such environmental factors as heat waves, droughts, wildfires, floods and volcanic eruptions. Climate change played an
In the conclusion of a two-part Video Forum interview, Justin Honaman, head of worldwide retail and consumer goods go-to-market at Amazon Web Services, talks about the AWS business model and shares his views on the role of technology in the drive toward greater personalization, the need to rethink the supply chain in the wake of
In the first installment of a two-part interview, Justin Honaman, head of worldwide retail and consumer goods go-to-market at Amazon Web Services, tells this week’s Video Forum about what retailers and CPG suppliers can do to innovate and “go further faster.” Emerging marketplace trends, the impact of technology on operational efficiency, and frictionless commerce are
Mike Wysong, chief executive officer of CARE Pharmacies, shares his thoughts with Video Forum as he assumes the chairman’s role at the National Association of Chain Drug Stores a year earlier than originally planned. In addition to outlining his priorities at NACDS, Wysong discusses some of the challenges and opportunities ahead for retail pharmacy, and
In this week’s Video Forum, Marty Esarte, group vice president of owned brands at Walgreens, discusses efforts to strengthen the drug chain’s already robust assortment of private label merchandise. He also talks about Walgreens Boots Alliance’s heritage of innovation in the sector, the challenge of striking the proper balance between national brands and private label
St. Joseph’s University’s Future Food Industry Leaders 2023, held last month in Lafayette Hill, Pa., afforded retailers, CPG companies and grocery wholesalers an opportunity to do well by doing good. Developed by the school’s Academy of Food Marketing, and its executive director Joe Bivona and director of events Alison Nolan, the annual event provided rising
In the conclusion of a two-part interview, Lokesh Ohri, Americas consumer consulting leader and a principal at EY, talks about major retailers’ use of technology and their growing scope in health care and media. He addresses the metaverse and its potential impact, personalization, and the balance between in-store shopping and e-commerce.
In this week’s Video Forum, Lokesh Ohri, Americas consumer consulting leader and a principal at EY, analyzes the changing behavior of shoppers in the wake of the COVID pandemic. Ohri also shares insights about building and maintaining customer loyalty, and the significance of artificial intelligence and other cutting-edge technology on the consumer marketplace.
As it has on multiple occasions over the last quarter of a century, Rite Aid finds itself beset with uncertainty. The abrupt departure of chief retail officer Andre Persaud earlier this month, coming as it did on the heels of the company’s parting of ways with president and chief executive officer Heyward Donigan at the