PLMA October Leaderboard

Holiday sales forecasts are upbeat

Holiday shoppers this year are facing rising prices, another interest rate hike that will make using their credit cards more costly, and the threat posed by new COVID variants, the flu and a surge in respiratory syncytial virus (RSV) infections. Despite all this, most forecasts for retail sales this holiday shopping season are pretty optimistic.

Fresh food remains key differentiator

Supermarkets have long used their perishable food departments to wow shoppers and to convey an image of food quality and freshness that helps elevate shoppers’ perceptions of the whole store. The importance of fresh food has only grown lately, as the pandemic led Americans to change their grocery shopping and cooking habits in ways that

Consumers still like shopping in stores

Consumers still like shopping in stores

The pandemic caused many consumers to embrace online shopping. Will inflation make them kick it to the curbside? A recent survey by category growth design firm ChaseDesign found that the number of retail customers using buy online pickup in-store (BOPIS) services “all the time” fell by one-third (45% down to 32%) in 2021 and said

Online food shoppers balance priorities

Online food shoppers balance priorities

Online grocery shoppers may not be exactly who we think they are, a new study suggests. Although they do tend to have higher salaries than their brick-and-mortar shopping counterparts, for example, it turns out that U.S. online grocery shoppers are not just members of a leisure class who shop from home because it’s easier and

Retailers put spotlight on sustainability

Retailers put spotlight on sustainability

Consumers care more about sustainability than retailers think they do, a new report suggests. But that doesn’t mean that retailers are ignoring the issue. First Insight conducted a study, in partnership with the Baker Retailing Center at the Wharton School of the University of Pennsylvania, that polled both consumers and retail executives. It found that

Costco named MMR Retailer of the Year

Costco named MMR Retailer of the Year

ISSAQUAH, Wash. — Costco Wholesale Corp., even more than most retailers, has a business model built around efficiency. The company offers a limited selection of products, most of them available in only the most popular flavor, color or size, which results in high sales volumes and rapid inventory turns. Combined with the operating efficiencies achieved

1 2 3 13