December 17, 2018 by MMR
Kroger Co., Kroger Express, Walgreens
2018, Issue 12-17-2018, Issues
DEERFIELD, Ill. — Kroger Co. and Walgreens this month announced two major initiatives, building on the exploratory pilot program the companies announced in October that is designed to take advantage of Kroger’s strength as America’s grocer and food authority combined with Walgreens global expertise in pharmacy, health and beauty. The first initiative is Kroger Express,
December 17, 2018 by MMR
Aetna, CVS Health, Larry Merlo
2018, Issue 12-17-2018, Issues
WOONSOCKET, R.I. — Last month, CVS Health completed its acquisition of Aetna, positioning the retail chain as the nation’s premier health innovation company. “Today marks the start of a new day in health care and a transformative moment for our company and our industry,” declared CVS Health president and chief executive officer Larry Merlo when
December 17, 2018 by MMR
Edward Lampert, ESL Investments Inc., Sears Holding Corp.
2018, Issue 12-17-2018, Issues
HOFFMAN ESTATES, Ill. — The hedge fund controlled by Edward Lampert, Sears Holding Corp.’s chairman and its biggest shareholder, has made an offer it valued at $4.6 billion to buy the bankrupt retailer. Lampert and ESL Investments Inc. are offering a mix of cash, new loans and debt swaps to buy the entire company, rather
December 17, 2018 by MMR
holiday sales, National Retail Federation, NRF, Prosper Insights & Analytics
2018, Issue 12-17-2018, Issues
WASHINGTON — Between Thanksgiving Day and Cyber Monday, retailers hosted about 165 million shoppers in their stores and on the websites, according to a survey from the National Retail Federation (NRF) and Prosper Insights & Analytics. The survey found average spending per person over the five-day period was $313.29, with 69% of the money going
December 17, 2018 by MMR
BJ's Wholesale Club, greater Detroit
2018, Issue 12-17-2018, Issues
WESTBOROUGH, Mass. — BJ’s Wholesale Club announced last month that the company is expanding its reach into eastern Michigan by opening two new clubs in 2019. The new clubs and gas stations, located in Madison Heights and Taylor, will enable greater Detroit families to save about $500 a year on groceries. The retailer also announced
December 17, 2018 by MMR
20th Annual Foundation Dinner, Mark Panzer, National Association of Chain Drug Stores Foundation
2018, Issue 12-17-2018, Issues
NEW YORK — The National Association of Chain Drug Stores Foundation raised more than $1.8 million at its 20th Annual Foundation Dinner here last month. The money will help support evidence-based research, pharmacy education and philanthropic initiatives to improve patient outcomes and advance population health. “Today, innovative delivery care models are emerging, which include physicians
December 17, 2018 by MMR
Labor Department, National Retail Federation, retail industry employment
2018, Issue 12-17-2018, Issues
WASHINGTON — Retail industry employment in November increased by 18,600 jobs, seasonally adjusted from October, according to the National Retail Federation. That represents 12% of the 155,000-job increase reported by the Labor Department for the economy overall. But retail employment was down by 16,300 jobs (unadjusted) versus November 2017. The NRF said a tight labor
December 17, 2018 by MMR
IRI, M&A strategy
2018, Issue 12-17-2018, Issues
CHICAGO — Buy or build? A 15-year high in mergers and acquisitions suggests that consumer packaged goods companies today are more likely to see financial deals as the best way to fill the innovation pipeline. Finding the just-right opportunity, though, is a daunting task — particularly in a market where speed is a key factor
December 17, 2018 by MMR
National Retail Federation, Organized crime
2018, Issue 12-17-2018, Issues
WASHINGTON — Organized crime took a bigger bite out of retail profits this year, as criminals used increasingly brazen tactics to steal merchandise, the National Retail Federation (NRF) reported in its “2018 Organized Retail Crime Survey.” Retailers attributed the increase to factors including the ease of selling stolen goods online, gift card fraud, in-store staffing
December 17, 2018 by Jeffrey Woldt
Innovation, Jeffrey Woldt, retail
2018, Issue 12-17-2018, Issues
The retail industry is in the midst of a golden age of experimentation and innovation. Triggered by intensified competition, changing consumer dynamics, and the revolutionary impact of digital technology and e-commerce, merchants have had no choice but to rethink the way they do business or risk obsolescence, a process that took Sears Holdings down a
December 17, 2018 by Scot Meyer
Scot Meyer, trade
2018, Issue 12-17-2018, Issues
NEW YORK — Just in time for the holidays, retailers received some good news about trade. First, right after retailers posted strong Thanksgiving weekend sales, came the news that President Trump, Canadian Prime Minister Justin Trudeau and Mexican President Enrique Pena Nieto had signed a new trade pact — the United States-Mexico-Canada Agreement — to
December 17, 2018 by MMR
Julena Bonner
2018, Issue 12-17-2018, Issues
LOGAN, Utah — The customer might “always be right,” but that doesn’t mean employees dealing with rude customers aren’t human. It’s an almost involuntary and immediate response for employees to retaliate in some fashion toward customers who are harsh or overly aggressive, according to new research by Julena Bonner, a professor at Utah State University’s