Issue 11-16-2020 Archives - Page 2 of 2 - MMR: Mass Market Retailers

Surveys: Holiday spending to increase

November 16, 2020 by Scot Meyer holiday, pandemic, Scot Meyer 2020, Issue 11-16-2020, Issues, Opinion

Tis the season for predictions about just how much consumers will spend on holiday gifts, food and decorations. So far the surveys mostly suggest that consumer spending will tick up, despite the COVID-19 pandemic, although how people will shop and what they will buy will be different this year. One change is that this year’s

Pandemic sheds new light on the powerful role of empathy

November 16, 2020 by Benjamin Finzi, Kathy Lu and Mark Lipton empathy, pandemic 2020, Issue 11-16-2020, Issues

The world has changed drastically in the past few months. COVID-19 has brought unprecedented disruption, and it has also turbocharged rapid innovation. Perhaps most importantly, on a human level, it has been an enormous call to action for a trait one might not think about nearly enough in the world of “business as usual”: the