PITTSBURGH — Giant Eagle Inc. has named Bill Artman chief executive officer, a transition that got underway in March when he was named CEO on an interim basis following the departure of Laura Karet. “Bill already has made a tremendous impact in his interim role, giving the board confidence that he is the right leader
BATAVIA, Ill. — Aldi announced that it is “doubling down” on its U.S. expansion plans with a deal to acquire Winn-Dixie and Harveys Supermarket locations from Southeastern Grocers, as the Jacksonville, Fla.-based retailer continues to divest supermarket assets. The deal includes some 400 Winn-Dixie and Harveys Supermarket outlets across Alabama, Florida, Georgia, Louisiana and Mississippi,
GOODLETTSVILLE, Tenn. — Although Dollar General Corp.’s net sales grew nearly 4% during the second quarter of fiscal 2023, soft sales in higher-margin nonconsumable categories, coupled with escalating merchandise shrink, hammered both operating profit and the bottom line. Management consequently lowered its full-year outlook for sales growth and earnings, but maintained its projected capital expenditure
CHESAPEAKE, Va. — Dollar Tree Inc. surpassed Wall Street’s expectations for both the top and bottom lines in the second quarter of fiscal 2023. In response, management has raised its full-year sales outlook and tightened its earnings per share projection. “At our June Investor Conference we shared the details of our strategy to transform the
SAN DIEGO — For many suppliers at the National Association of Chain Drug Stores’ recent Total Store Expo here, one of the most critical opportunities to connect with retail buyers happens before the show floor even opens. The Meet the Market program has emerged as a particularly vital platform for helping retailers and suppliers connect,
SAN DIEGO — While the National Association of Chain Drug Stores’ Total Store Expo is widely celebrated for its innovation, networking opportunities and industry insights, there’s a group of unsung heroes who work tirelessly behind the scenes to ensure its success. Jim Whitman, head of NACDS’ member programs and services department, notes that on one
A recent article in The New Yorker gave vivid detail to something retailers are all too aware of — consumer norms about returning the products they buy have gotten seriously crazy. The article starts with an anecdote about a friend of the author who ordered six new dresses for an upcoming wedding, planning to send
Those of you who are even marginally committed to mass retailing in America (and elsewhere) would be wise to circle the date of December 13, 2023, on your calendar. On that date, a Thursday in mid-December, several industry icons (including the editors of Chain Drug Review) will gather at the Ziegfeld Theater in New York
Value-based care is coming to the PBM sector. Blue Shield of California last month launched a program that eschews the entrenched pharmacy benefits management model, replacing it with a consortium of companies — which includes Amazon Pharmacy and Mark Cuban Cost Plus Drug Co. — assembled to change the way prescription drugs are purchased and
A few years back, when I was with Dollar General in the chief merchant’s seat, Fortune saw us as “a crafty mix of 7-Eleven-like convenience and Walmart-like low prices.” Yeah, but that description doesn’t begin to do justice to the strong value-and-convenience proposition of the value channel — a proposition that’s put Dollar General and
Nowadays, the customer experience (CX) is a lot like an orchestra. Just as a conductor orchestrates the timing and rhythm of various instruments to create a harmonious symphony, organizations need to synchronize all channels and touchpoints to deliver a seamless customer journey. From social media and email to voice calls, chat and text, consumers are
ARLINGTON, Va. — Confronted with a tumultuous business environment, food retailers and their suppliers are investing in more proactive and innovative approaches to shield their businesses from the vagaries of the future. That is one of the major conclusions offered by The Food Retailing Industry Speaks 2023, the annual analysis published by FMI – The