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Issues

Supervalu encounters turbulence

MINNEAPOLIS — Wall Street punished Supervalu Inc. after the grocery retailer and wholesaler produced another disappointing quarter and lowered its earnings outlook for the year. Wall Street punished Supervalu Inc. after the grocery retailer and wholesaler produced another disappointing quarter and lowered its earnings outlook for the year. The results were released days after the

Walgreens strengthens exec team

CHICAGO — Walgreen Co. has hired Graham Atkinson, former president of United Airline’s Mileage Plus unit, to be senior vice president and chief customer experience officer, with responsibility for developing and leading Walgreens’ loyalty strategies. Walgreen Co. has hired Graham Atkinson, former president of United Airline’s Mileage Plus unit, to be senior vice president and

Winn-Dixie taps Appel to oversee operations

JACKSONVILLE, Fla. — Winn-Dixie Stores Inc. has named Laurence Appel senior vice president of retail operations. Winn-Dixie Stores Inc. has named Laurence Appel senior vice president of retail operations. Appel, who joined the supermarket chain in 2002 and was previously general counsel, corporate secretary and senior vice president of human resources, replaces Frank Eckstein, who

What’s coming next

NEW YORK — Retailers and manufacturers still reeling from the Great Recession of 2008 to 2009 and the changes in consumer behavior that it triggered might do well to brace themselves for the next decade, which promises to serve up more change. Retailers and manufacturers still reeling from the Great Recession of 2008 to 2009

GMDC poised to make impact

Whatever its initials really mean, GMDC, the supermarket-based, general merchandise-oriented trade group headquartered in Colorado Springs, is emerging as a particularly relevant and immensely valuable retail association. Whatever its initials really mean, GMDC, the supermarket-based, general merchandise-oriented trade group headquartered in Colorado Springs, is emerging as a particularly relevant and immensely valuable retail association. GMDC

Gaps in in-store service exposed by technology

The recently released results of Motorola Solutions’ annual holiday study include a finding with important implications for retailers — 55% of the 545 in-store associates who participated in the survey thought that consumers had better access to pertinent information than they did. The recently released results of Motorola Solutions’ annual holiday study include a finding

Dollar General’s Dreiling is Retailer of Year

GOODLETTSVILLE, Tenn. — When Rick Dreiling arrived at Dollar General Corp. at the beginning of 2008 the retailer had reached a watershed. When Rick Dreiling arrived at Dollar General Corp. at the beginning of 2008 the retailer had reached a watershed. It had experienced decades of strong growth that had made it the largest dollar

CVS merchandising team lauded

WOONSOCKET, R.I. — The retail business has been the main engine driving sales and profitability growth at CVS Caremark Corp., and much of the credit for its success belongs to the merchandising team led by Mike Bloom, executive vice president of merchandising and supply chain. The retail business has been the main engine driving sales

Bloom takes merchandising at CVS to new levels

WOONSOCKET, R.I. — Mike Bloom, CVS’ executive vice president of merchandising and supply chain, is responsible for some $18 billion in sales at America’s largest health care retailer, an offering at once creative and sprawling in its range and tightly focused on the retailer’s core health and beauty categories. Mike Bloom, CVS’ executive vice president

It takes a diverse team to get the job done

WOONSOCKET, R.I. — Members of Mike Bloom’s diverse merchandising team at CVS/pharmacy include experts in particular categories, analysis, store design, logistics and inventory. Members of Mike Bloom’s diverse merchandising team at CVS/pharmacy include experts in particular categories, analysis, store design, logistics and inventory. There are four merchandising vice presidents: Cheryl Mahoney, Judy Sansone, Jim Trappani

Sammons honored for life’s work

CAMP HILL, Pa. — Thirty-seven years ago, a young woman in Portland, Ore., who couldn’t find a full-time job in the career she had chosen, that of a French teacher, decided to make a change. Thirty-seven years ago, a young woman in Portland, Ore., who couldn’t find a full-time job in the career she had