Gaps in in-store service exposed by technology
The recently released results of Motorola Solutions’ annual holiday study include a finding with important implications for retailers — 55%…
January 20, 2011 by MMR Issue 01-24-2011, Opinion
The recently released results of Motorola Solutions’ annual holiday study include a finding with important implications for retailers — 55%…
January 13, 2011 by MMR Issue 01-10-2011, Opinion
A funny thing happened on the way to all of the category pundits (including my company, TABS Group) stating that…
January 7, 2011 by MMR Issue 01-10-2011, Opinion
Fortune magazine recently issued its annual list of America’s 50 leading business executives for 2010. It’s a roster that can…
January 7, 2011 by MMR Issue 01-10-2011, Opinion
With the conclusion of the best holiday selling season in several years, retailers are breathing a collective sigh of relief.…
December 10, 2010 by MMR Issue 12-13-2010, Opinion
It’s virtually inconceivable that the mass retailing community has largely stopped taking Walmart, a half-trillion-dollar company, all that seriously. It’s…
December 10, 2010 by MMR Issue 12-13-2010, Opinion
Whatever one might think of it in political or fiscal terms, the agreement on taxes and unemployment benefits struck by…
November 19, 2010 by MMR Issue 11-29-2010, Opinion
One of the great retailing careers will come to an end next spring, when Tesco CEO Terry Leahy officially retires.…
November 19, 2010 by MMR Issue 11-29-2010, Opinion
In a business environment filled with serious, deep-rooted challenges, operators of conventional supermarkets find themselves in perhaps the most difficult…