BENTONVILLE, Ark. — Sam’s Club recently announced the nationwide launch of curbside pickup. The service — a contact-free, order online and delivery to car shopping experience — will be free for Plus-level members and is expected to be available in all clubs by the end of the month.
Curbside pickup is part of a list of Plus-membership benefits, which also includes early shopping hours, free shipping on most online items, 2% cash back on qualifying in-club and pickup purchases, and more.
Sam’s Club has been piloting curbside pickup at 16 clubs and reports positive results from busy families and business owners. The company is expediting the rollout — taking it to all 597 clubs — to appeal to customer shopping preferences and growing desires for convenient options.
“Sam’s Club members have been integrating technology into their shopping habits for a while with Scan & Go, samsclub.com and in-club pickup,” said Sam’s Club chief operating officer Lance de la Rosa. “As we continue to innovate to make the shopping experience better and faster for our members, we’re proud to be able to quickly implement and offer curbside pickup across the country, particularly during a time when they are searching for alternative ways to shop.”
To use the service, members place orders via the Sam’s Club app or at samsclub.com after setting up an account. Products marked “Pick up in Club” are eligible. Members will then complete an online shopping list, select a pickup time and checkout. Upon arrival at the club, members will use one of the designated pickup spots, where a Sam’s Club associate will load the items into their car. Same-day pickup is available.
Plus members will be able to schedule curbside pickup orders between 7 a.m. and 8 p.m., Monday to Saturday, and 10 a.m. to 5 p.m. on Sunday. Non-Plus members will be able to use this new Plus benefit at no cost for a limited time. However, pickup times will be limited and only available 10 a.m. to 8 p.m., Monday to Saturday, and 10 a.m. to 5 p.m. on Sunday. Members who are interested in adding this free service can upgrade to a Plus membership at any time.