'A significant growth opportunity for the industry'
ARLINGTON, Va. — Food retailers are investing to turn their stores into community health and well-being destinations, according to a new report from FMI – The Food Industry Association.
Eighty-four percent of respondents in a poll of grocery retailers said their company has an established health and well-being strategy, and this same share of retailers report that their company offers health and well-being activities for both employees and customers . That is up significantly from the 49% that said so in 2019, according to the 2021 Retailer Contributions to Health and Well-being report.
“We’re seeing a dramatic increase in efforts by food retailers to expand health and well-being programs and activities,” said Krystal Register, director of health and well-being at FMI. “Eighty-five percent of food retail executives who responded to the survey view these initiatives as key selling points for their store’s brand to compete for customer loyalty and 69% believe they are a significant business growth opportunity for the entire industry in the years ahead.”
Health and Well-being Program Expansion
The COVID-19 pandemic highlighted the all-
Multi-Channel Shopper
The report finds food retailers are using a range of outreach tools to deliver critical information to consumers and employees on health and well-being initiatives. They are amplifying traditional
Collaboration-Driven Progress
Pharmacists, dietitians and other retail health care
The survey represented 27 food retail companies and over 26,000 stores ranging from small to large operators.
You must be logged in to post a comment Login