GOUVERNEUR, N.Y.— Kinney Drugs has appointed John Marraffa as president of the chain, the company said Thursday. Marraffa joined the KPH Healthcare Services organization in 2019 as vice president of Government Affairs and Healthcare Services Integration.
“John is extremely well-qualified to lead the dedicated team of Kinney Drugs employee-owners. John really knows his stuff and is a natural leader with a true talent for getting to the heart of a matter, taking decisive action, and doing whatever it takes to accomplish objectives,” said David Warner, chief executive officer. “I am confident that he will propel our company forward at a time of great change within retail drugstores and pharmacies. Internally, he will galvanize our teams and foster an environment of excellence that will continue to attract the highest caliber of talent,” he added.
Marraffa also serves as patient safety officer to provide leadership and direction to the organization’s patient safety strategy. He is responsible for continuously evaluating and improving patient safety programs based on internal needs and external requirements and standards. In addition, he serves as HIPAA officer.
“I am thrilled to lead our drugstore team and will work tirelessly to promote a vision of growth as we enter this transformational era of pharmacy,” said Marraffa. “My vision is to create a customer experience unmatched by others. By building on our 118-year history, I hope to reinforce a standard of excellence that transcends traditional pharmacy. We must be different. By expanding our services, enhancing the patient experience, and maximizing our partnerships, I believe that Kinney Drugs will become a premier health care destination. I am very excited to become part of this Kinney legacy.”
Before joining the company in 2019, he had a 14-year career with Walgreens, where he most recently served as regional healthcare director for N.Y., N.J., and Pa. He earned a BS in Pharmacy from Albany College of Pharmacy and Health Sciences.