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Kroger to add customer fulfillment center in North Carolina

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RALEIGH, N.C. — Kroger Co. said it will expand its grocery delivery capabilities in North Carolina with the construction of a new customer fulfillment center (CFC) in the state.

Kroger OcadoThe new CFC will be powered by Kroger partner the Ocado Group. The North Carolina CFC, measuring 200,000 square feet, is expected to become operational within 24 months after the site breaks ground and will employ up to 700 associates over the next five years.

“The acceleration of our delivery business continues with the development of an additional customer fulfillment center, advancing our commitment to creating career opportunities and serving shoppers fresh food fast through interconnected, automated, and innovative facilities and last-mile solutions across America,” said Gabriel Arreaga, Kroger’s senior vice president and chief supply chain officer.

Kroger’s fulfillment network currently operates CFCs in Groveland, Fla., and Monroe, Ohio. Additional facilities are slated to open in Dallas; Forest Park, Ga. (Atlanta); Frederick, Md., Phoenix, Ariz., Pleasant Prairie, Wis.; Romulus, Mich. (Detroit); as well as South Florida and in California, the Northeast, the Pacific Northwest, and the West.

“We’re excited to come to North Carolina in partnership with Kroger,” said Luke Jensen, CEO of Ocado Solutions. “As demonstrated by the two state-of-the-art CFCs already live in other parts of the country, Ocado is helping Kroger to establish a new high-bar in the type of quality and service that U.S. grocery shoppers can receive online. We can’t wait for customers across North Carolina to experience online delivery, enabled by Ocado’s unique technology.”


ECRM_06-01-22


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