Neela Montgomery tapped to head CVS Pharmacy

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Former Crate & Barrel CEO a leader in e-commerce retail

Neela Montgomery tapped to head CVS Pharmacy

WOONSOCKET, R.I. — Neela Montgomery has been named executive vice president of CVS Health and president of the company’s CVS Pharmacy retail unit, with responsibility for overseeing the company’s 10,000 U.S. pharmacies, the company said Monday. Her appointment is effective November 30.

“Neela is a seasoned retail industry leader with extensive digital and e-commerce experience,” said Karen Lynch, who will become president and CEO of CVS Health in February 2021. “She brings deep consumer insights that will allow us to better anticipate consumers’ changing needs and deliver even more value to our customers in local, personalized ways. Neela is well-positioned to lead CVS Pharmacy today and into the future.”

Montgomery, currently a board partner at venture capital firm Greycroft, most recently served as chief executive officer of furniture retailer Crate & Barrel and has nearly 20 years of global retail experience. As CEO of Crate & Barrel, she transformed its online sales channel to more than 50% of the company’s total revenue. In 2019 she was named to the “Top Women in Retail” list by the Women in Retail Leadership Circle. Prior to Crate & Barrel, she served as group executive board member of the Otto Group, a global retail and services group and one of the leading e-commerce retailers in the world.

Before joining Otto, she served as UK general merchandise director at Tesco PLC, the British multinational retailer and a top 10 international retailer. She held a number of senior management positions with Tesco, including UK e-commerce director and chief merchant for Tesco Malaysia.

“I am thrilled to lead CVS Pharmacy with its 190,000 dedicated colleagues and join such an outstanding leadership team,” said Montgomery. “CVS Pharmacy plays a unique and important role in the health needs and lives of Americans. Increasingly these health care touch points will be digital, virtual and in-person. This is a fantastic opportunity to help accelerate the company’s bold vision to deliver consumer health services in the community and ensure CVS Pharmacy plays an essential role in customers’ health moments.”

Montgomery will report directly to Lynch and become a member of the company’s executive team.




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