COSTA MESA, Calif. — Publix Super Markets Inc. came in first among all brick-and-mortar pharmacies in a pharmacy customer satisfaction survey by market research firm J.D. Power, based on responses from 14,789 pharmacy customers.

On a 1,000-point scale, Publix scored 912 in the J.D. Power 2016 U.S. Pharmacy Study. The supermarket segment posted the highest average satisfaction score, at 874. Following Publix in that segment were Wegmans Food Markets Inc. (891), H-E-B (880), Kroger Co. (877), ShopRite Supermarkets Inc. (869), Hy-Vee Inc. (868), Albertsons Cos. (860), Stop & Shop Supermarket Co. (859), Giant Food (855), Safeway (841) and Giant Eagle Inc. (840).

With a score of 883, Sam’s Club led the field for mass merchants in pharmacy customer satisfaction. Costco Wholesale Corp. ranked second in the segment at 880, followed by Target Corp.(875), Shopko Stores (874), Kmart (862), Meijer Inc. (857) and Walmart (844). Mass merchants had an average satisfaction score of 851.

Chain drug stores as a group trailed supermarket pharmacies in terms of patient satisfaction, with an average rating of 863. Among brick-and-mortar drug chains, Health Mart was No. 1 with a score of 898, followed by Good Neighbor Pharmacy at 896.

Of the nation’s three biggest drug chains, Walgreens had the highest satisfaction score at 865, followed by Rite Aid (856) and CVS Pharmacy (853).