KEASBEY, N.J. – ShopRite has been named the ‘Most Trusted Grocery Retailer in the Northeast’ in a new survey conducted in partnership with Newsweek magazine and the consultancy firm, BrandSpark International.
To identify the winners, Newsweek and BrandSpark International surveyed 3,200 U.S. adults nationwide to capture their opinions of grocery stores across the region. Each retailer was judged according to store format and several attributes believed to drive trust, including: Quality, fair prices, recommendation, innovation, customer support, values, transparency, and heritage.
ShopRite ranked first in the survey’s Northeast trust category.
“At a time when shoppers have so many choices, we are extremely proud to have been singled out and recognized by our shoppers as their most-trusted supermarket of choice,” said Karen Meleta, Chief Communications Officer representing the ShopRite banner. “As a cooperative of family-owned and operated businesses, gaining the trust of our customers begins with a commitment to providing fresh, quality foods in a shopping environment where our customers feel welcomed and respected. This has been a hallmark of the brand for more than seven decades.”
ShopRite’s approach to customer service begins with a team of knowledgeable associates who are dedicated to caring for customers whether they are shopping online or being served in-store at our full-service meat, bakery, seafood and deli departments. ShopRite addresses even more personalized needs by offering pharmacy and customized dietitian services. This personal touch continues by providing a broad assortment of quality private label and national brand products that meet the unique needs of the communities where the stores are located. “We continue to remain focused on providing exceptional customer service, convenience, quality and value that ‘sparks’ our customers’ confidence and trust in our brand,” noted Meleta.
To see Newsweek’s story and the results of the survey, click here: https://www.newsweek.com/
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