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Artificial intelligence

Video Forum: Justin Honaman, Amazon Web Services

Video Forum: Justin Honaman, Amazon Web Services

Justin Honaman, head of worldwide retail and consumer goods go-to-market at Amazon Web Services, tells this week’s Video Forum about how generative artificial intelligence will alter the retail and CPG industries. Among the topics Honaman addresses are the distinctions between artificial intelligence, machine learning and generative AI; how the new technology fits in with traditional

Impact of AI and machine learning is being felt inside stores

NEW YORK — After years of talk about the power of artificial intelligence and machine learning to transform retail operations, the tools are beginning to make an impact in brick-and-mortar stores, as well as e-commerce. “Customer-driven commerce: How predictive, personalized digital fulfillment capabilities are transforming consumer experiences,” a session at the National Retail Federation’s Big