In the conclusion of a two-part interview, Haleon CEO Brian McNamara and Lisa Paley, president of the O-T-C supplier’s North American business, discuss the self-care category’s standing in a post-COVID world. Among the issues addressed are the continued importance of Rx-to-O-T-C switches, steps that the company is taking to fuel innovation, and the need for
This week’s Video Forum features two leaders of the newly minted Haleon. Brian McNamara, CEO of the company formerly known as GlaxoSmithKline Consumer Healthcare, and Lisa Paley, president of the business in North America, talks about how the nonprescription drug supplier intends to live up to its purpose of delivering better everyday health with humanity.
Prem Shah, executive vice president and chief pharmacy officer of CVS Health and co-president of CVS Pharmacy, tells this week’s Video Forum about where pharmacy fits into the company’s health care model. In the conclusion of a two-part interview, Shah also discusses the impact of digital technology on pharmacy practice, how specialty medications are dealt
In this week’s Video Forum, Prem Shah, executive vice president and chief pharmacy officer of CVS Health and co-president of CVS Pharmacy, discusses the implications of the findings in the company’s recent “Rx Report: A New Day in Retail Pharmacy.” Among the topics he addresses are the trust that patients have in members of the
In this week’s Video Forum, Andre Persaud, Rite Aid’s chief retail officer, talks about the drug store chain’s continued progress despite the challenges brought about by fallout from the COVID pandemic, the current high rate of inflation and a tight labor market. Among the subjects he addresses are scope of pharmacy practice, Rite Aid’s new
Douglas Hoey, chief executive officer of the National Community Pharmacists Association, tells this week’s Video Forum about NCPA’s annual convention, which was highlighted by the appearance of Federal Trade Commission chair Lina Khan. Hoey discusses the FTC’s ongoing investigation of PBMs’ business practices, efforts to lock in the expanded scope of practice that pharmacists have
In this week’s Video Forum, Scott Emerson, founder and president of the Emerson Group, talks about the COVID-19 pandemic’s adverse impact on innovation in merchandising and marketing, future implications of the proliferation in retail media, and essentials in brand building. Emerson also shares his ideas about the best way for small and mid-size suppliers to
Scott Emerson, founder and president of the Emerson Group, an organization dedicated to helping small and mid-size brands compete in a marketplace dominated by large CPG suppliers, tells Video Forum about plans for the company’s upcoming Industry Day. In addition, he shares his views about how consumers and retailers have adapted to the turmoil of
Steve Mister, president and CEO of the Council for Responsible Nutrition, gives Video Forum an update on recent events in the fast-paced nutritional supplements category. He provides a critique of the Food and Drug Administration’s regulatory and educational work in the field, talks about a new CRN study on savings to the health care system
Dave Bass, managing director of FreshDirect, takes stock of the online grocer on the occasion of its 20th anniversary. He tells this week’s Video Forum about how FreshDirect has helped change the way that consumers approach food shopping, the importance of maintaining close ties with local farmers and other suppliers, efforts to build customer loyalty,
In this week’s Video Forum, Dave Wendland, vice president of strategic relations at Hamacher Resource Group, reflects on three decades of involvement with the retailing business. Recent developments in the self-care, beauty and grocery categories; the impact of inflation on consumer behavior; and innovations in merchandising are among the subjects he addresses. Wendland also talks
In the second of two installments, Nicholas Hall, chairman and CEO of the Nicholas Hall Group of Companies, tells this week’s Video Forum about the coming reconfiguration of the self-care sector. He also addresses some of the challenges stemming from the large assortments carried by chains in the U.S.; prospects for over-the-counter health care devices