Walgreens is staking a large claim in the burgeoning retail media business. In this week’s Video Forum, Robert Tompkins, the drug chain’s group vice president and general merchandise manager for health and wellness, and Katie Vogt, senior director of client success at Walgreens Advertising Group, exchange insights about retail media’s growing impact on the self-care
In this week’s Video Forum, JJ Fleeman, recently named chief executive officer at Ahold Delhaize USA, talks about the strengths of the organization and its prospects in the highly competitive grocery sector. Fleeman also discusses his previous assignment as president of Peapod Digital Labs, Ahold Delhaize’s technology arm; the company’s commitment to omnichannel retailing; and
In the second installment of a two-part interview, George Rafferty, who has announced his retirement after heading AmerisourceBergen’s Corporate Partnerships Group for the past five years, and his successor, Claire Biermaas, talk about the leadership transition and the unique culture that enables the drug wholesaler to stay in sync with the evolving needs of its
Ahead of next month’s Healthcare Distribution Alliance Business and Leadership Conference, Chip Davis, president and chief executive officer of the association, tells this week’s Video Forum about the prevailing attitude in the industry. Full implementation of the Drug Supply Chain Security Act later this year, the challenge of coping with current shortages of some medications,
In the conclusion of a two-part Video Forum interview, Justin Honaman, head of worldwide retail and consumer goods go-to-market at Amazon Web Services, talks about the AWS business model and shares his views on the role of technology in the drive toward greater personalization, the need to rethink the supply chain in the wake of
In the first installment of a two-part interview, Justin Honaman, head of worldwide retail and consumer goods go-to-market at Amazon Web Services, tells this week’s Video Forum about what retailers and CPG suppliers can do to innovate and “go further faster.” Emerging marketplace trends, the impact of technology on operational efficiency, and frictionless commerce are
In this week’s Video Forum, Marty Esarte, group vice president of owned brands at Walgreens, discusses efforts to strengthen the drug chain’s already robust assortment of private label merchandise. He also talks about Walgreens Boots Alliance’s heritage of innovation in the sector, the challenge of striking the proper balance between national brands and private label
In the conclusion of a two-part interview, Lokesh Ohri, Americas consumer consulting leader and a principal at EY, talks about major retailers’ use of technology and their growing scope in health care and media. He addresses the metaverse and its potential impact, personalization, and the balance between in-store shopping and e-commerce.
In this week’s Video Forum, Lokesh Ohri, Americas consumer consulting leader and a principal at EY, analyzes the changing behavior of shoppers in the wake of the COVID pandemic. Ohri also shares insights about building and maintaining customer loyalty, and the significance of artificial intelligence and other cutting-edge technology on the consumer marketplace.
Dr. David Carmouche, senior vice president of omnichannel care at Walmart, tells this week’s Video Forum about the company’s plan to double the footprint of its eponymous health centers. He also shares his insights about the evolution of the format since its inception in 2019, how the clinics relate to the Supercenters they adjoin, Walmart’s
Christine Baeder, chief operating officer for generics and biosimilars at Teva USA and newly named chair of the Association for Accessible Medicines, tells this week’s Video Forum about the threats facing the generic pharmaceutical industry and what should be done to counter them. She also discusses the relatively slow pace of adoption of biosimilars in
In the final installment of a two-part interview, Todd Huseby, a partner at Kearney and leader of the consulting firm’s consumer health care practice, tells this week’s Video Forum how such developments as the emergence of large health care ecosystems, the growing involvement of digitally based companies, and the changing attitudes of payers will impact