Elliott Rodgers, chief information officer at Ulta Beauty, tells this week’s Video Forum about the various ways the specialty retailer is bringing technology to bear to help realize its strategic objectives. Among the issues he addresses are the role of digital tools in business transformation, a collaborative approach to supply chain management, consumer-facing technology, and
In this week’s Video Forum, Peggy Davies, who was recently confirmed as president of the Private Label Manufacturers Association after serving in the role on an interim basis since June 2020, discusses efforts to build on the legacy of her predecessor, Brian Sharoff. She also talks about COVID’s impact on the store brand business, the
The nation’s grocers have had to adapt quickly to changing conditions over the past year and a half. In this week’s Video Forum, Leslie Sarasin, president and chief executive officer of FMI, talks about the resilience shown by the industry during the COVID pandemic. She also discusses changing shopping patterns, the ramifications of consumers’
As the industry gears up for NACDS Total Store Expo, which this year will be held virtually from August 23 through August 25, Video Forum talked with four executives about ways to get the most out of the event. Jim Whitman, senior vice president of member programs and services at NACDS; Lisa Paley, general manager
In this week’s Video Forum, Kevin Hourican, president and chief executive officer of Sysco Corp., a global leader in selling, marketing and distributing food and nonfood products, primarily to restaurants and institutional customers, talks about the company’s recently unveiled Recipe for Growth. The former president of CVS Pharmacy also discusses the state of the food
Jeff Owen, chief operating officer of Dollar General, tells this week’s Video Forum about the company’s success in adjusting to the changing needs of customers during the COVID pandemic. He also addresses the factors behind big gains in Dollar General’s nonconsumables business, what it takes to ensure consistent store-level execution across a chain with more
In this week’s Video Forum, Patrick Spear, president and chief executive officer of the Global Market Development Center/Retail Tomorrow, takes stock of factors impacting the nonfoods business in the wake of COVID-19, including rising consumer confidence and lingering supply chain challenges. He also addresses GMDC/Retail Tomorrow’s pivot to virtual events, and the organization’s efforts
In this week’s Video Forum, Greg Farrar, chief executive officer of ECRM, talks about how the experience of the COVID pandemic has impacted the company’s business and the way retailers and suppliers interact. The growing role of digital technology, including ECRM’s RangeMe product discovery platform, and emerging trends in the marketplace are among the topics
In the second of two episodes about the drug store market in China, Video Forum examines the impact of e-commerce. Ed Rowland, principal of Rowland Global LLC, and Alice Wang, a Shanghai-based consultant and instructor at Alibaba’s Taobao University, share insights about younger consumers’ embrace of online-to-offline services, the growing presence of Alibaba and JD.com
In the first of two episodes, Ed Rowland, principal of Rowland Global LLC, and Alice Wang, a Shanghai-based consultant and instructor at Alibaba’s Taobao University, share insights about the brick-and-mortar pharmacy business in China. Among the topics they discuss are the Chinese consumer’s expectations of a drug store, the role of the pharmacist, and the
In the second of three episodes leading up to the National Association of Chain Drugs Stores Annual Meeting, which begins on April 26, NACDS president and chief executive officer Steve Anderson talks about chain pharmacy’s success in establishing itself as the face of neighborhood health care, the association’s “one team” approach to pursuing its agenda,
In the first of three episodes leading up to the NACDS Annual Meeting later this month, Video Forum talks with Rick Keyes, president and CEO of Meijer Inc., about his year as the association’s chairman. Among the topics discussed are chain pharmacy’s response to COVID-19, other issues of importance to the industry and NACDS’ ability