customer host

Walmart to phase out store greeters

Walmart to phase out store greeters

BENTONVILLE, Ark. — Walmart is eliminating the “people greeter” position at its stores and replacing it with a “customer host” role with such additional duties as handling customer refunds, scanning receipts and checking shopping carts. The change raised concerns that many greeters with disabilities would lose their jobs. Customer hosts need to be able to