WOONSOCKET, R.I. — CVS Health has hired Michelle Peluso to serve as the company’s first chief customer officer, effective January 25. In this newly created executive leadership role, Peluso will be responsible for transforming the consumer experience and accelerating CVS Health’s digital strategy, the company said Wednesday. Peluso will have direct oversight for CVS Health’s
George Coleman, senior vice president of merchandising at CVS Health, tells this week’s Video Forum about the company’s evolving strategy at a turning point in its history. Coleman, who has just been named Merchant of the Year by Chain Drug Review, comments on the transition in leadership underway at CVS Health, the company’s omnichannel strategy
WOONSOCKET, R.I. — CVS Health has formally launched its COVID-19 vaccination program for long-term care facilities, whose residents have been disproportionality impacted by the pandemic. CVS Pharmacy teams will administer the first dose of the Pfizer vaccine in facilities across 12 states this week, and the company expects to vaccinate up to four million residents
WOONSOCKET, R.I. — CVS Health is contributing $2 million to the National Association of Free and Charitable Clinics (NAFC) to help distribute flu vaccines to those who may otherwise not have access, the company said Thursday. The company is working with Bank of America and General Motors to support increased access to flu vaccines in
WOONSOCKET, R.I. — CVS Health and the CVS Health Foundation announced on Tuesday a total of nearly $1.25 million in grants to help underserved communities in Ohio increase access to food and health care. CVS Health will provide $1 million to free and charitable clinics in Ohio to increase access to telehealth services in coordination with the National Association of Free and
WOONSOCKET, R.I. — Neela Montgomery has been named executive vice president of CVS Health and president of the company’s CVS Pharmacy retail unit, with responsibility for overseeing the company’s 10,000 U.S. pharmacies. “Neela is a seasoned retail industry leader with extensive digital and e-commerce experience,” said Karen Lynch, who will become president and chief executive
WOONSOCKET, R.I. — Neela Montgomery has been named executive vice president of CVS Health and president of the company’s CVS Pharmacy retail unit, with responsibility for overseeing the company’s 10,000 U.S. pharmacies, the company said Monday. Her appointment is effective November 30. “Neela is a seasoned retail industry leader with extensive digital and e-commerce experience,”
WOONSOCKET, R.I. — CVS Health’s board of directors announced November 6 that Larry Merlo, who has served as chief executive officer of the company for a decade, is stepping down from his role next year and Karen Lynch, currently executive vice president of CVS Health and president of Aetna, will become the company’s president and
WOONSOCKET, R.I. — CVS Health will invest in 116 units of affordable housing and expand its no-cost preventive health screening program to Orlando as part of the company’s commitment of nearly $600 million over five years to address racial inequity and social determinants of health in Black communities, the company said on Tuesday. “Increasing access to housing and
WOONSOCKET, R.I. — CVS Health’s third quarter sales and earnings beat estimates, and the company raised its full-year profit outlook, as growth in health care benefits and store sales lifted its results. Adjusted earnings for the three months ended September 30 slipped 9.8% from the year-ago period to $1.66 per share, but were still well
WOONSOCKET, R.I. — CVS Health’s board of directors announced on Friday that Larry Merlo, who has served as CEO of CVS Health for a decade, is stepping down from his role next year and Karen Lynch, currently executive vice president, CVS Health and president, Aetna, will become the company’s next president and chief executive officer, effective February 1,
In this week’s Video Forum, Jon Roberts, chief operating officer of CVS Health, discusses the company’s unique health care model and its performance during the COVID-19 crisis. He also addresses the response of patients and payers to CVS’ HealthHUB format, the important place that front-end merchandise has in the company’s retail strategy, and the impact