Jeffrey Woldt

COVID-19 crisis puts retailers to the test

For retail companies that sell essential merchandise and remain open during the COVID-19 pandemic, the crisis has created new exigencies that are testing their mettle. With consumer preferences and shopping patterns undergoing sudden and dramatic shifts, stores have had to scramble to meet unprecedented demand, while at the same time doing everything they can to

Adapting to change, grocers are ‘cautiously optimistic’

PHOENIX — After weathering the storm unleashed by the advent of grocery e-commerce and the attendant predictions about the demise of brick-and-mortar stores, supermarket operators have regained their equilibrium and are charting a new course in the omnichannel world. The change in attitude was evident at the annual Midwinter Executive Conference convened by the industry’s

Retail industry exhibits vitality as barriers fall

Retail industry exhibits vitality as barriers fall

Anyone questioning the vitality of the retail industry would have had those doubts put to rest if they were present at the National Retail Federation’s Big Show in New York City earlier this month. With some 40,000 attendees — almost half of them retailers, including everyone from small business owners to John Furner, president of

Retail Rx is helping do what Washington won’t

Actuaries at the Centers for Medicare and Medicaid Services have released their annual look at trends in U.S. health care spending. Published in the journal Health Affairs, the report contains a few bright spots, but the overall picture remains bleak. Total expenditures on health care increased 4.6% in 2018 to reach $3.6 trillion. While the

A look at the pros, cons of frictionless checkout

Always a major factor in determining where people choose to shop, the concept of convenience is now continually redefined by rapid advances in technology. Consumers can, of course, turn to e-commerce to order products and services anytime, anywhere, and usually expect to receive them in short order, and digital devices enable them to access detailed

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