Pilot Pen G2 Edge

John ­Moynihan

Amid dramatic near-term change, AI is going to be essential

What a roller coaster these last several years have been! COVID, historic inflation, supply chain issues and fast-changing customer preferences brought on by these major shifts have fundamentally changed how we work, live, play … and shop. We see three major factors with considerable impact for the retail industry in the coming 18 months, including: