Editors note: This is an abridged version of an article that ran in Nicholas Hall’s CHC Insight North America, a bimonthly publication that covers consumer health care. When Bob Dylan released “The Times, They Are A-Changin” in October 1963 he could have been talking about the 2020 consumer health world in North America. The velocity
Much has been made of shoppers’ changing behavior during the holiday selling season. Driven by fallout from the COVID-19 pandemic, the shift away from brick-and-mortar stores toward e-commerce has accelerated significantly. Adobe Analytics reports that online sales set records on Thanksgiving, Black Friday and Cyber Monday, rising some 22% on the first two days and
Tis the season for predictions about just how much consumers will spend on holiday gifts, food and decorations. So far the surveys mostly suggest that consumer spending will tick up, despite the COVID-19 pandemic, although how people will shop and what they will buy will be different this year. One change is that this year’s
The world has changed drastically in the past few months. COVID-19 has brought unprecedented disruption, and it has also turbocharged rapid innovation. Perhaps most importantly, on a human level, it has been an enormous call to action for a trait one might not think about nearly enough in the world of “business as usual”: the
NEW YORK — With votes from this week’s presidential election still being counted and COVID-19 cases approaching the 10 million mark, a survey recently conducted by Reputation Leaders found six in 10 Americans reported both their health and finances were impacted by COVID-19. A survey of 1000 U.S. adults nationally found 47% of Americans had self-isolated
WASHINGTON — U.S. grocery shoppers remain concerned about COVID-19 seven months into the pandemic, according to a new study by Hartman Group and FMI — The Food Industry Association. But despite their worries, many say they are eating better and see their primary food stories as health and wellness allies. The survey of 1,001 U.S.
WOONSOCKET, R.I. — CVS Health has teamed up to offer new and expanded programs to help prevent opioid misuse during the pandemic. The company’s newest initiative increases access to digital prevention education resources tailored for the current learning environment. Working with Discovery Education, CVS Health has launched a suite of no-cost digital resources that empower
TORONTO — Online grocery sales are projected to reach $250 billion by 2025, according to new research from Mercatus and Incisiv. That would be a more than 60% increase over pre-pandemic estimates and would represent 21.5% of total grocery sales. That projection is among the findings in “eGrocery’s New Reality: The Pandemic’s Lasting Impact on
ST. PETERSBURG, Fla. — Grocery shopping has changed significantly in the six months since the World Health Organization declared COVID-19 a pandemic, according to Catalina. The shopper intelligence firm said that people continue to spend more at the grocery store each month during the pandemic, while taking fewer trips. In August, spending per trip increased
CINCINNATI — Kroger Co. is responding to the historic retail disruption wrought by the coronavirus pandemic by doubling down on its values and purpose. “Throughout the public health crisis, our entire team of 500,000 associates has worked tirelessly to provide a safe environment for our customers and each other, with open stores, e-commerce solutions and
NEW YORK — The COVID-19 pandemic is turning out to be good business for food retailers. While consumers are making fewer grocery shopping trips, they are driving enormous growth in e-commerce and omnichannel options, such as home delivery and store pickup. Despite, in most cases, making substantial unplanned investments related to the outbreak, international, national
MINNEAPOLIS — Target will permanently raise its starting wage for U.S. team members to $15 per hour beginning July 5. Additionally, the company said it will give a one-time recognition bonus of $200 to its frontline store and distribution center hourly workers for their efforts throughout the coronavirus pandemic. Brian Cornell Starting this week, Target said it is