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pandemic

Pandemic sheds new light on the powerful role of empathy

The world has changed drastically in the past few months. COVID-19 has brought unprecedented disruption, and it has also turbocharged rapid innovation. Perhaps most importantly, on a human level, it has been an enormous call to action for a trait one might not think about nearly enough in the world of “business as usual”: the

Study: Consumers still worried about COVID-19

Study: Consumers still worried about COVID-19

WASHINGTON — U.S. grocery shoppers remain concerned about COVID-19 seven months into the pandemic, according to a new study by Hartman Group and FMI — The Food Industry Association. But despite their worries, many say they are eating better and see their primary food stories as health and wellness allies. The survey of 1,001 U.S.

CVS fights opioid abuse during pandemic

CVS fights opioid abuse during pandemic

WOONSOCKET, R.I. — CVS Health has teamed up to offer new and expanded programs to help prevent opioid misuse during the pandemic.  The company’s newest initiative increases access to digital prevention education resources tailored for the current learning environment. Working with Discovery Education, CVS Health has launched a suite of no-cost digital resources that empower

Report: Online grocery sales to reach $250 billion

Report: Online grocery sales to reach $250 billion

TORONTO — Online grocery sales are projected to reach $250 billion by 2025, according to new research from  Mercatus and Incisiv. That would be a more than 60% increase over pre-pandemic estimates and would represent 21.5% of total grocery sales. That projection is among the findings in “eGrocery’s New Reality: The Pandemic’s Lasting Impact on

Catalina tracks spending changes in COVID era

Catalina tracks spending changes in COVID era

ST. PETERSBURG, Fla. — Grocery shopping has changed significantly in the six months since the World Health Organization declared COVID-19 a pandemic, according to Catalina. The shopper intelligence firm said that people continue to spend more at the grocery store each month during the pandemic, while taking fewer trips. In August, spending per trip increased

Kroger stays true to values amid pandemic

CINCINNATI — Kroger Co. is responding to the historic retail disruption wrought by the coronavirus pandemic by doubling down on its values and purpose. “Throughout the public health crisis, our entire team of 500,000 associates has worked tirelessly to provide a safe environment for our customers and each other, with open stores, e-commerce solutions and

Pandemic drives grocers’ e-commerce, omnichannel volume

NEW YORK — The COVID-19 pandemic is turning out to be good business for food retailers. While consumers are making fewer grocery shopping trips, they are driving enormous growth in e-commerce and omnichannel options, such as home delivery and store pickup. Despite, in most cases, making substantial unplanned investments related to the outbreak, international, national

Target to permanently raise starting wage to $15 an hour

Target to permanently raise starting wage to $15 an hour

MINNEAPOLIS — Target will permanently raise its starting wage for U.S. team members to $15 per hour beginning July 5. Additionally, the company said it will give a one-time recognition bonus of $200 to its frontline store and distribution center hourly workers for their efforts throughout the coronavirus pandemic. Brian Cornell Starting this week, Target said it is

Giant plans to hire 3,000 people

Giant plans to hire 3,000 people

CARLISLE, Pa. – The GIANT Co. said Thursday it intends to hire 3,000 people to help handle a surge of shoppers due to the coronavirus pandemic. The company also said it is bringing more personalization to its website and mobile app. “At the GIANT Co., our purpose is to connect families for a better future,

Kroger releases blueprint for reopening businesses

Kroger releases blueprint for reopening businesses

CINCINNATI – Kroger on Wednesday released a blueprint intended to help businesses plan to safely reopen while the coronavirus pandemic persists. Kroger announced it has published the first installment of “Sharing What We’ve Learned” to offer “actionable recommendations” for retailers, restaurants, food service companies, manufacturers, logistics and distribution centers and other industries to consider as

Pandemic hits retail on multiple fronts

NEW YORK — The coronavirus pandemic is disrupting the retail industry on multiple fronts. As the disease began to spread in the United States and globally earlier this month, retailers had to deal with interrupted supply chains, sick employees, empty shelves and the possibility that consumer spending in retail stores will plummet as containment efforts