reopening

New priorities are safety and omnichannel allure

The COVID-19 pandemic is testing mass market retailers on two major fronts. Target chairman and CEO Brian Cornell received a lot of attention recently when he spoke about how consumer behavior has changed since the arrival of the novel coronavirus in the U.S., and what it will take to get shoppers to feel comfortable about

Economic uncertainty surrounds reopening

WASHINGTON — While the reopening of businesses shut down by the coronavirus pandemic is a significant step forward, it is too soon to say how quickly or smoothly the nation’s economy will recover, according to National Retail Federation (NRF) chief economist Jack Kleinhenz. “Is it possible the worst of the coronavirus pandemic is behind us?