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Scot Meyer

Retailers need to retool in-store product mix

Retailers need to retool in-store product mix

As online shopping becomes more frictionless and ubiquitous, retailers with brick-and-mortar outlets need to pay more attention to the kinds of products they put in them. What do people still want to buy in a store these days? Two recent studies suggest some answers. One of these is the latest Global Market Development Center (GMDC)|Retail

Retailers always have to get it right today

Retailers always have to get it right today

A customer who has a positive shopping experience with a retailer will come back for more, a new study suggests, which seems obvious enough. But the research, conducted for the ICSC (International Council of Shopping Centers), found that a single in-store purchase translates into additional spending via the retailer’s online platform, and vice versa. The

There is no truce in transaction fee war

There is no truce in transaction fee war

The war between retailers and credit card companies over transaction fees continues. The latest battle in that war began on March 1, when Kroger Co. announced that its Smith’s Food & Drug Stores division will be the company’s second banner to stop accepting Visa credit cards as a form of payment, beginning on April 3. Foods

Retailers hedge bets as trade tensions ease

NEW YORK — Just in time for the holidays, retailers received some good news about trade. First, right after retailers posted strong Thanksgiving weekend sales, came the news that President Trump, Canadian Prime Minister Justin Trudeau and Mexican President Enrique Pena Nieto had signed a new trade pact — the United States-Mexico-Canada Agreement — to

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