FORT_1170x120_9-15-20

Scot Meyer

Pandemic may cause lasting change

American shopping habits have changed in many ways during the COVID-19 pandemic. People who had not previously tried shopping for groceries online have embraced the practice, for example. And consumers worried about contracting the virus by touching things have helped drive the increased use of contactless payment methods. The big question for retailers is whether

Wakefern wins accolade as Regional Grocer of the Year

Wakefern wins accolade as Regional Grocer of the Year

KEASBEY, N.J. — Wakefern Food Corp. had its start in 1946, during a challenging time for independent food retailers. The problem back then was that independent operators were seeing their loyal customers lured away by the big self-service supermarkets of the day, which could offer lower prices. To compete, eight grocers in the Newark, N.J.,

MMR names Dollar General Retailer of Year

MMR names Dollar General Retailer of Year

GOODLETTSVILLE, Tenn. — Dollar General Corp. seems to defy the kind of gravity that is keeping much of the retail industry earthbound. At a time when some retailers are scaling back their brick-and-mortar expansion plans and may see their profits constrained by the need to invest in their omnichannel offerings, Dollar General has been growing

Retailers need to retool in-store product mix

Retailers need to retool in-store product mix

As online shopping becomes more frictionless and ubiquitous, retailers with brick-and-mortar outlets need to pay more attention to the kinds of products they put in them. What do people still want to buy in a store these days? Two recent studies suggest some answers. One of these is the latest Global Market Development Center (GMDC)|Retail

Retailers always have to get it right today

Retailers always have to get it right today

A customer who has a positive shopping experience with a retailer will come back for more, a new study suggests, which seems obvious enough. But the research, conducted for the ICSC (International Council of Shopping Centers), found that a single in-store purchase translates into additional spending via the retailer’s online platform, and vice versa. The

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