Pilot Pen G2 Edge

Scot Meyer

Retail crime is now an HR issue

Retail crime has evolved from being simply a matter of inventory shrinkage and financial loss, a new study suggests. Retailers now need to think about crime as a palpable worker safety issue that can impact their ability to retain employees. That is one of the findings of the forthcoming “Holiday 2023 Future of Retail Workforce

Six shopper attitudes to heed

What do consumers want? There’s no one answer, because there’s more than one consumer, and even if there were one answer it would always be changing. But Euromonitor International’s “Top Global Consumer Trends 2024” report suggests six key attitudes retailers and suppliers should pay attention to if they want to connect with consumers in the

Retailers must be smart with AI

“AI has the potential to revolutionize the retail industry by introducing innovative solutions that enhance efficiency, customer experiences and overall business operations.” That’s what a well-known AI model, ChatGPT, told me when I asked about positive use cases for AI in the retail sector. It went on to list several areas where AI could help

Grocers can ease SNAP recipients’ pain

Low-income consumers tend to be underappreciated and misunderstood. But a recent study by the customer data science company dunnhumby suggests that grocers should consider paying more attention to their customers who are Supplemental Nutrition Assistance Program (SNAP) recipients. SNAP recipients spend more of their money on food than people with higher incomes, according to dunnhumby,

DG’s health care game changer

DG’s health care game changer

The “retailification” of health care could be great news for rural Americans, making routine medical services more accessible and affordable in communities that are currently underserved. Paul Schuhmacher, a managing director in the health care practice of the global management consultancy AArete, points to Dollar General’s partnership with mobile health provider DocGo as a potential

Retailing is still at its core about people

The exhibit floor at NRF 2023: Retail’s Big Show was a cornucopia of technological innovation, packed with exhibitors showing off the latest robots, kiosks and mobile point-of-sale solutions, as well as scads of artificial intelligence applications designed to help retailers do everything from addressing theft within their stores to better forecasting their inventory needs. There

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