In the second of two episodes about the drug store market in China, Video Forum examines the impact of e-commerce. Ed Rowland, principal of Rowland Global LLC, and Alice Wang, a Shanghai-based consultant and instructor at Alibaba’s Taobao University, share insights about younger consumers’ embrace of online-to-offline services, the growing presence of Alibaba and JD.com
Jocelyn Konrad, executive vice president and chief pharmacy officer at Rite Aid, tells this week’s Video Forum about the drug chain’s efforts to combat COVID-19, including robust testing and immunization programs. She also addresses lessons learned from the pandemic, Rite Aid’s innovative approach to health and wellness, and the future of retail pharmacy.
In this week’s Video Forum, Micah Cost, who in February succeeded Laura Cranston as chief executive officer of the Pharmacy Quality Alliance, talks about what attracted him to the organization and his agenda for 2021. Cost details PQA’s ongoing efforts in three key areas — quality measures, research and education.
John Standley, who joined Walgreens as president last August, talks about changes under way that will strengthen the drug chain’s position in pharmacy, health care and retailing. Among the subjects Standley addresses in this week’s Video Forum are Walgreens’ expanding partnership with VillageMD, the retailer’s revamped loyalty program, and its big investment in digital
Like their counterparts in the U.S., members of the Neighbourhood Pharmacy Association of Canada are working to maximize the impact of the profession on people’s health. In this week’s Video Forum, Sandra Hanna, Neighbourhood Pharmacies CEO, talks about the organization’s priorities, which include expanding the scope of pharmacy practice, strengthening the pharmaceutical supply chain, and
With the Biden administration and the 117th Congress in place, we asked Steve Anderson, president and chief executive officer of the National Association of Chain Drug Stores, to share his thoughts about the current state of the nation’s government and politics, and what it means for retail pharmacy. Implications of last month’s riot on Capitol
George Coleman, senior vice president of merchandising at CVS Health, tells this week’s Video Forum about the company’s evolving strategy at a turning point in its history. Coleman, who has just been named Merchant of the Year by Chain Drug Review, comments on the transition in leadership underway at CVS Health, the company’s omnichannel strategy
Nicholas Hall is one of the world’s leading experts on consumer health care. In this week’s Video Forum, Hall, executive chairman and creative solutions director at the Nicholas Hall Group of Cos., analyzes the trends shaping the O-T-C business. The impact of e-commerce, sources of innovation, and emerging growth categories are among the topics addressed.
In this week’s Video Forum, Vivek Sankaran, president and CEO of Albertsons Cos., talks about the need to remain nimble and flexible as consumer behavior changes, the company’s response to COVID-19, Albertsons’ growth strategy, and more.
Lynne Fruth, president of Fruth Pharmacy, tells this week’s Video Forum about how the COVID-19 pandemic has made the drug chain’s contributions to the communities it serves more important than ever. Issues covered include Fruth’s coronavirus testing initiatives, efforts to expand pharmacy’s role in health care, and the threat to the profession posed by
For five of the past six years, Care Pharmacies has earned a place on the National Retail Federation’s Hot 100 list. In this week’s Video Forum, Mike Wysong, the company’s chief executive officer, talks about the reasons behind Care’s robust growth, collaboration among its members, and efforts to bolster sales outside the pharmacy department.
BENTONVILLE, Ark. — Before being named to her current position as senior vice president and chief operating officer of Walmart Health and Wellness, Lori Flees spent more than two years as senior vice president and general merchandising manager of Health and Wellness at Sam’s Club. In a recent conversation with Mass Market Retailers editor-in-chief Jeffrey