In the second of two Video Forum interviews, Frans Muller, president and chief executive officer of Ahold Delhaize, talks about changing expectations for mass market retailers and other large businesses. He delves into Ahold Delhaize’s increasing engagement with such important societal issues as sustainability, diversity and inclusion, and health and wellness.
In the first of two Video Forum segments, Frans Muller, president and chief executive officer of Ahold Delhaize, talks about the next phase of the company’s Leading Together strategy. He discusses the thinking behind the retailer’s stepped-up investment in digital and omnichannel capabilities, the ongoing revitalization of its local brands in the U.S. and Europe,
In this week’s Video Forum, Scott Knoer, executive vice president and chief executive officer of the American Pharmacists Association, describes efforts to advance the interests of the nation’s pharmacists and expand their scope and impact on health care. The working relationship between pharmacists and physicians, working conditions for pharmacists, and the need for a more
Michelle Peluso, CVS Health’s executive vice president and chief customer officer, who will become co-president of CVS Pharmacy on January 1, tells this week’s Video Forum about the company’s ongoing omnichannel transformation. She also addresses the new Healthier Happens Together corporate advertising campaign, CVS’ growing array of digital and IT capabilities, and opportunities to enhance
In this week’s Video Forum, Christina Hennington, executive vice president and chief growth officer at Target, discusses the company’s success at tailoring its business model to changing circumstances and consumer needs. Among the subjects she addresses are Target’s guiding principles, the development of owned brands and their place in the merchandise mix, and the
Andrea Leigh, principal in Andrea K. Leigh Consulting, shares with this week’s Video Forum her assessment of the evolution of omnichannel retailing. In the second of two interviews, she looks at some of the companies that are mounting a challenge to Amazon in e-commerce, the coming shakeout in delivery options, and recent developments in China
In this week’s Video Forum, Joe Bivona, executive director of the Academy of Food Marketing and Food Marketing Educational Foundation at St. Joseph’s University, talks about the school’s efforts to prepare members of the next generation for careers in the retailing and CPG sectors. New skill sets needed by tomorrow’s executives; the co-op and internship
Wendy Liebmann has devoted her career to charting the changing wants and needs of consumers and analyzing what that evolution means for the retail and CPG sectors. In this week’s Video Forum, Liebmann, chief executive officer and chief shopper at WSL Strategic Retail, talks about mass market retailers’ performance during the COVID pandemic, ongoing industrywide
New York City-based Zitomer offers a shopping experience unlike any other drug store in the U.S. In this week’s Video Forum, Sharon Sternheim, the company’s president, talks about some of the elements — among them, extensive assortments of high-end beauty and personal care products, toys and apparel, as well as consistently high levels of customer
Elliott Rodgers, chief information officer at Ulta Beauty, tells this week’s Video Forum about the various ways the specialty retailer is bringing technology to bear to help realize its strategic objectives. Among the issues he addresses are the role of digital tools in business transformation, a collaborative approach to supply chain management, consumer-facing technology, and
In this week’s Video Forum, Peggy Davies, who was recently confirmed as president of the Private Label Manufacturers Association after serving in the role on an interim basis since June 2020, discusses efforts to build on the legacy of her predecessor, Brian Sharoff. She also talks about COVID’s impact on the store brand business, the
The nation’s grocers have had to adapt quickly to changing conditions over the past year and a half. In this week’s Video Forum, Leslie Sarasin, president and chief executive officer of FMI, talks about the resilience shown by the industry during the COVID pandemic. She also discusses changing shopping patterns, the ramifications of consumers’