ROCHESTER, N.Y. — In retiring as president and chief executive officer of Wegmans Super Markets, in 2017, Danny Wegman expressed confidence in the succession plan that elevated his daughter, Colleen, to the corner office. “The time has come to create a structure for the future that will allow us to remain strong, vibrant and family
NEW YORK — What makes Wegmans special? How does it consistently rank at or near the top of retailing’s “best places” lists? Food, definitely, but you can find a cornucopia of mouthwatering food at a lot of places. For many, the answer comes down to people factors, things like customer service and the sense of
NEW YORK — Wegmans Food Markets Inc., the Rochester, N.Y.-based grocer that operates 109 stores on the East Coast, opened its first supermarket in Manhattan on Wednesday. The 87,500 square-foot occupies two floors of the historic Wannamaker building at 770 Broadway, which was built in 1907 as an annex to the original Wannamakers department store
ROCHESTER, N.Y. — Colleen Wegman succeeded her father, Danny Wegman, as chief executive officer of Wegmans Food Markets in 2017. Despite the challenges created by the COVID-19 pandemic and subsequent volatility in the supply chain, she has maintained the commitment to the standards and values that make Wegmans one of the very best food retailers
ROCHESTER, N.Y.– Wegmans Food Markets recently announced the introduction of enhanced in-store pharmacy auxiliary aids and accessibility options for customers with sensory disabilities, including persons who are Deaf or hard of hearing and/or persons with visual impairments. Those aids and accessibility options include: Video remote interpretation services in American Sign Language (“ASL”); Video Relay Service
LAKE GROVE, N.Y. — Wegmans Food Markets will be bringing its one-stop shopping experience to Lake Grove, N.Y. with the announcement of its first location on Long Island on Monday. This 100,000-square-foot store will be located in the DSW plaza at the corner of Middle County Road and Moriches Road. Wegmans has entered into an
ROCHESTER, N.Y. — Wegmans announced last week that it will eliminate plastic bags companywide by the end of 2022. With this decision, the company’s goal is to shift all customers to reusable bags, the best option to solve the environmental challenge of single-use grocery bags. “We understand shoppers are accustomed to receiving plastic bags at checkout and
ANN ARBOR, Mich. — Customer satisfaction with retail is relatively stable, according to the American Customer Satisfaction Index’s 2021-2022 ranking. The Retail Trade sector as a whole saw its score dip just 0.5% to 75.1 (out of 100). “Cool stability,” says ACSI managing director David VanAmburg. “That’s the best way to describe the retail sector
CHICAGO — Amazon took the top spot in dunnhumby’s latest ranking of the nation’s top grocery retailers, with H-E-B following in second place and Market Basket leapfrogging three retailers to take the third spot away from Trader Joe’s. Wegmans held onto the fourth spot for a second year in a row. “The pandemic has massively
ROCHESTER, N.Y. – Wegmans Food Markets is bringing its heralded supermarket experience to Manhattan with the planned opening of a second New York City store in the second half of 2023. The outlet will be located at 770 Broadway, the former site of the Astor Place Kmart store. Wegmans opened its first NYC store in
TROY, Mich. — The great national experiment with delivering primary care services such as vaccinations, routine screenings and physical exams through retail pharmacies has reached a critical milestone. According to the J.D. Power 2021 U.S. Pharmacy Study, released Wednesday, more than half (51%) of retail pharmacy customers have used health and wellness services during the
Unlikely as it sounds, New York City is quickly emerging as a retail Mecca, the scene of much that is new and exciting and innovative in the retail marketplace. That’s right. New York — scene of hourly subway snafus, constant traffic snarls, mind-numbing construction on every street, and all manner of inconveniences and holdups —