Wendy Liebmann has devoted her career to charting the changing wants and needs of consumers and analyzing what that evolution means for the retail and CPG sectors. In this week’s Video Forum, Liebmann, chief executive officer and chief shopper at WSL Strategic Retail, talks about mass market retailers’ performance during the COVID pandemic, ongoing industrywide
NEW YORK — Retailers and suppliers have done a tremendous job over the past 18 months of serving consumers during a difficult time, Wendy Liebmann, founder and chief executive officer of WSL Strategic Retail, said during a presentation at the National Association of Chain Drug Stores’ recent virtual Total Store Expo. But when the pandemic
ARLINGTON, Va. — Despite the hardships brought on by the pandemic, the “road ahead is now totally open” for retailers, WSL Strategic Retail chief executive officer and chief shopper Wendy Liebmann said during a recent webinar sponsored by the National Association of Chain Drug Stores. In her virtual presentation, “Future Shop: A Shopper-centric View to
NEW YORK — While the COVID-19 pandemic has proven to be a financial windfall for much of mass market retailing, it has also presented unanticipated challenges that have been surmounted only with extraordinary efforts and innovation, and it continues to pose unsettling questions about the future. Much of the discourse during the recent Industry Day
NEW YORK — Earlier this week, the “WE Move Forward” panel series discussed strategies to develop more African-American talent and growth in the retail and consumer packaged goods industries. Here is the video of the event. Panelists were Kathleen Wilson-Thompson, Walgreens Boots Alliance executive vice president and global chief human resources officer; Latriece Watkins, executive
Perhaps credit can be given to e-commerce sites such as Amazon or to changing consumer shopping habits, but in either case, limiting retail strategy to traditional, silo category management rules and practices no longer applies. In 2017, Wendy Liebmann, chief executive officer of WSL Strategic Retail, wrote this in her WSL Weekly Highlights publication: “Maintaining