Building trusted customer relationships

George Rafferty and Claire Biermaas, president and vice president of corporate partnerships, respectively, at AmerisourceBergen, tell Video Forum about the “radical curiosity” that the pharmaceutical wholesaler brings to the task of supporting its largest accounts. In the first part of a two-part interview, Rafferty and Biermaas address the genesis of the corporate partnerships program, their approach to creating solutions to their partners’ strategic challenges, and the need to maintain a mission-driven, growth-oriented mindset.