Video Forum: Martin Otto, H-E-B

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Taking care of customers during the pandemic

H-E-B has won high marks for its performance throughout the COVID-19 crisis. In this installment of our Video Forum, Martin Otto, the company’s chief operating officer, talks about H-E-B’s response to the crisis, the role community pharmacy can play in making health care more effective and efficient, and what grocers and pharmacies need to do to maintain the high level of public support they currently enjoy.


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