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Walgreens expands drive-thru services

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More pick up options offered during COVID-19 pandemic

DEERFIELD, Ill. — As more and more people across the country look for safe and convenient options to pick up daily essentials amidst the COVID-19 pandemic, Walgreens is now offering select products at its more than 7,300 pharmacy drive-thrus nationwide. The offering provides greater convenience while also helping to promote social distancing, and is another way Walgreens is helping to support patients and customers during this time.

More than 60 front-end products are currently available for purchase at drive-thru, including household essentials chosen specifically to support the needs of customers and communities during the pandemic. These additional products include cleaning supplies and sanitizers, select over the counter products such as cough/cold, pain/fever and immunity support, select grocery items, infant formula/adult nutrition, medical supplies, first aid and paper goods.

Customers may confirm product availability at the pharmacy drive-thru window. Availability and quantity restrictions apply.

“We are working around the clock to support our customers and patients, who are relying on us more now than ever before,” said Lisa Badgley, senior vice president of pharmacy and retail operations at Walgreens. “We’re continuing to quickly introduce new and different ways to meet customers’ needs for greater convenience during the COVID-19 pandemic, while also promoting social distancing as one of the most important preventive measures we can take. We also ask that customers be patient as we work to provide this new and expanded service, as there may be wait times given current demand.”

When there are no lines at the drive-thru, Walgreens pharmacy technicians are prepared to provide customers these items on the spot. In the event there are multiple vehicles in line waiting for assistance, customers may be asked to drive back around and will be provided a wait time to return to pick up their items.


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