The company is taking the following steps:
• Prescription Drug Preparedness: In advance of the storm, Walgreens is underscoring the importance of prescription preparedness for its pharmacy patients in areas that may be impacted. Walgreens suggests patients store any current medications in a waterproof bag – even if the bottle is empty. The information on prescription labels can help pharmacy staff with refill requests. Heat, humidity and sunlight can degrade the effectiveness of medicine and therefore it is important to protect prescriptions from extreme weather conditions.
• Walgreens Store Updates: Patients can also use the Walgreens mobile app to refill prescriptions for pick up at a nearby Walgreens pharmacy. The store locator feature on Walgreens.com and the mobile app can help anyone find the nearest Walgreens and also to check the store status. Patients can also contact pharmacy staff 24/7 through Pharmacy Chat available on Walgreens.com and the mobile app. Customers can also call 1-800-WALGREENS
• Customer Support: Walgreens is proactively staging temporary mobile pharmacies near the region that can be deployed, if necessary, to its drug stores that may be damaged or unable to reopen in a timely manner. Walgreens has also staged emergency power generators that can be deployed to its drugstores in areas where there is a loss of power.
• Relief and Recovery: As always, the company will be evaluating its philanthropic response following the storm including preparing to donate needed items to local emergency shelters.
“Walgreens is fully mobilizing to support the health and wellness needs of our customers and communities that may be impacted by this storm. We urge our patients and customers to ensure they are in a safe location first and then refill medications at the nearest pharmacy. Walgreens has approximately 9,500 locations nationwide that are able to access patient’s records,” said Lisa Badgley, senior vice president of pharmacy and retail operations at Walgreens. “We have a dedicated team in our Emergency Operations Center working to ensure our team members in the impacted areas remain safe. In the event we need to temporarily close stores, we are prepared to rapidly restore operations in order to best serve our patients and communities.”