DEERFIELD, Ill. — Walgreens Boots Alliance (WBA) has named Tracey Brown to the newly created post of president of retail products and chief customer officer at Walgreens.
WBA also named Danielle Gray executive vice president and global chief legal officer, and named Jeff Gruener senior vice president and chief financial officer.
“I am pleased to welcome Danielle, Tracey and Jeff to the WBA family,” WBA chief executive officer Roz Brewer said. “They will be instrumental in continuing to build momentum across our business, as we further innovate, and work to define the future of health and well-being in the communities we serve for many years to come.”
Brown previously served as CEO of the American Diabetes Association (ADA), where she led a health care transformation and financial turnaround. Before that Brown was SVP of operations and chief experience officer for Walmart/Sam’s Club.
In her new role, Brown will be responsible for helping create and execute strategies that move the business forward in a complex and dynamic competitive landscape. She will lead the visioning, leadership, strategic direction and performance of the customer experience, developing a unique and modern customer value proposition. Brown will also oversee Walgreens’ marketing and merchandising functions, responsible for further accelerating the company’s digital transformation, to create seamless integration across all channels — in-store, mobile and online — to provide a unified, consistent brand experience.
In her new role as WBA’s executive vice president and global chief legal officer, Gray will be responsible for supporting the company’s business strategy, goals and mitigating any legal barriers to achieving business objectives. She will set the organization’s legal and compliance agenda, while proactively identifying ways to address critical issues and emerging risks in order to advance WBA’s business goals related to its health care, digital and personalization strategies.
Gray brings extensive public and private sector experience in legal, policy and regulatory matters to her role at WBA. She joins the company from Blue Cross and Blue Shield of North Carolina, where she has served as SVP, chief legal and administrative officer and corporate secretary since 2018, overseeing operations related to legal, audit, government affairs, health policy, corporate compliance, external communications, marketing and community engagement.
Gruener, in his role as SVP and chief financial officer, will be responsible for leading the finance organization for Walgreens, which represents the U.S. segment of WBA. He will help to create and execute key strategies to advance business priorities, along with the visioning, leadership and strategic direction related to financial matters for Walgreens.
Gruener most recently spent 12 years with Walmart, where he served in a number of roles of increasing responsibility, including SVP of finance and strategy, SVP of merchandising operations, VP of finance for Sam’s Club and VP of global procurement.