WSL Future of Health Event

Virtual care on offer at Rite Aid

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CAMP HILL, Pa. — Rite Aid Corp. is introducing RediClinic Express, an in-store virtual care platform that allows customers to communicate with clinicians over a secure audio/video connection.

The program utilizes a virtual care platform — Solo by InTouch — developed by InTouch Technologies Inc. of Goleta, Calif., a provider of telehealth systems.

“Virtual care is another opportunity for Rite Aid to offer patients the convenience of faster service and value-based health care,” explains Jocelyn Konrad, executive vice president for pharmacy and retail operations at Rite Aid. “We are continually looking for ways to serve our patients differently by utilizing technology, and are excited to launch virtual care via our initial RediClinic Express kiosks.”

Rite Aid launched its first RediClinic Express kiosks in Drexel Hill, Pa., and West Chester, Pa. Three other Pennsylvania Rite Aid locations are scheduled to get the kiosks.

Each location will initially offer medical care for such illnesses as flu, strep and urinary complaints, as well as for preventive and wellness visits.

RediClinic, a Rite Aid subsidiary, currently operates 25 clinics inside Rite Aid stores in New Jersey and the greater Philadelphia area, and 36 clinics inside H-E-B grocery stores in the Texas cities of Houston, Austin and San Antonio. Since its launch, in 2005, RediClinic has treated more than 3.2 million ­individuals.


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