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Issue 01-31-2022

At NRF, Cornell emphasizes ‘agility, flexibility, adaptability’

NEW YORK — Since taking the reins at Target Corp. in 2014 Brian Cornell’s game plan has involved listening to customers, then making sure the company has the flexibility to deliver on what’s most important to them. Following the strategy has led Target to a pretty good place: The retailer is coming out of an

Furner says customers are continually evolving

NEW YORK — At a time when changing expectations of consumers, the ongoing COVID-19 pandemic, supply chain disruptions and digital technology are causing long-held assumptions about business to be called into question, the National Retail Federation (NRF) is fortunate to have a leader focused on developing an effective response to those dynamics. John Furner, the

Amazon’s Style outlet is coming

SEATTLE — Amazon plans to open its first tech-enabled brick-and-mortar clothing store later this year. Called Amazon Style, the store will debut at The Americana at Brand shopping center in Glendale, Calif. Amazon.com is already a big seller of apparel — Wells Fargo analysts said last year that Amazon had passed Walmart to become the

Management changes announced by Walmart

BENTONVILLE, Ark. — Wal­mart U.S. president and chief executive officer John Furner this month announced a number of personnel moves, including the promotion of Tom Ward to executive vice president and chief e-commerce officer. Ward will succeed Casey Carl, who recently announced he was leaving the company. Furner announced Ward’s promotion in an internal memo

Amazon, H-E-B and Market Basket ranked as top grocers

CHICAGO — Amazon took the top spot in dunnhumby’s latest ranking of the nation’s top grocery retailers, with H-E-B following in second place and Market Basket leapfrogging three retailers to take the third spot away from Trader Joe’s. Wegmans held onto the fourth spot for a second year in a row. “The pandemic has massively

SpartanNash appoints two to leadership positions

GRAND RAPIDS, Mich. — SpartanNash has named two executives to key leadership positions. Earlier this month the company promoted Amy McClellan to senior vice president and chief marketing officer. The following week, Bennett Morgan joined SpartanNash as senior vice president and chief merchandising officer. Both report to SpartanNash president and chief executive officer Tony Sarsam.

Warner named president of Raley’s operating division

WEST SACRAMENTO, Calif. — Raley’s Cos. has promoted Jen Warner to president of the Raley’s operating division. For the past two years, Warner has served as chief administrative officer for the portfolio of operating companies that comprise Raley’s Cos. In her new role, Warner will lead the Raley’s operating division and will report to Keith

Walgreens launches COVID-19 Index as interactive tracking tool

DEERFIELD, Ill. — Walgreens has introduced the Walgreens COVID-19 Index, a new interactive tracking tool. Powered by testing data from Aegis Sciences Corp., it is among the first to uniquely identify the spread of current and emerging variants in near real time. New data from the Walgreens COVID-19 Index shows more than 95% of all

Kmart’s main flaw: Complacency

Kmart’s main flaw: Complacency

As we relive American retailing history, which we occasionally do, we’re reminded that Kmart, once the largest general merchandise retailer in the United States, has dwindled a bit in size. The current store count for the former Troy, Mich., dynamo is … five. Five? That’s correct. In mid-January, Kmart’s holding company announced that it plans

Retailers put spotlight on sustainability

Retailers put spotlight on sustainability

Consumers care more about sustainability than retailers think they do, a new report suggests. But that doesn’t mean that retailers are ignoring the issue. First Insight conducted a study, in partnership with the Baker Retailing Center at the Wharton School of the University of Pennsylvania, that polled both consumers and retail executives. It found that