WSL Future of Health Event

Walmart adds health format in two reopened Supercenters

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CHICAGO — Two Walmart Supercenters here that were damaged during civil unrest in May have reopened with new health centers attached.

“These last few months have been especially difficult for this great city, and it has done a remarkable job facing its challenges head on,” said Keith Wyche, Walmart vice president for community engagement and support. “We are proud to have the opportunity to reopen these stores and health clinics and further demonstrate Walmart’s commitment to serve as the store of the community.”

The Walmart Health departments in the new stores offered primary medical care, optometry and hearing services when the store opened on November 20. Other offerings — including labs, X-rays, and diagnostics, counseling and dental — will be added in the future.

“Walmart is committed to making health care more affordable and accessible for customers in the communities we serve,” said Marcus Osborne, senior vice president of Walmart Health. “We are excited to bring Walmart Health into Chicago and offer members of the community a holistic wellness approach by additionally offering specialized community health resources, online education and in-center workshops to educate the community about preventative health and wellness. We think we can make an impactful difference and look forward to continuing to learn how best to deliver the integrated quality care customers want and deserve.”

The two new Walmart Health centers are part of a recent commitment by the retailer to rebuild and reopen four Supercenters in Chicago with an expanded offering of services, including Walmart Academies for associate training and ongoing learning.

The remodels of these four locations will include several department transformations that Walmart says will help customers save time and money. The upgrades also complement the measures the company has taken in its U.S. stores to help protect associates and customers from the ongoing COVID-19 pandemic.

The changes will include improved produce; grocery and housewares department layouts; enhanced self-checkout; updated apparel departments with new signage and fitting rooms; and expanded adult beverages sections.

“We can’t wait for Chicago customers to see our newly remodeled Supercenters,” remarked Patrice Gibson, store manager at a reopened Supercenter that is located in the Chatham neighborhood. “We’re continuously investing in new ways to make shopping easier, and we look forward to those in our communities being able to take advantage of what our stores now have to ­offer.”


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