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Bob Bechtel

Publix names new VP of customer experience

Publix names new VP of customer experience

LAKELAND, Fla. — Publix vice president of customer experience Bob Bechtel is retiring from the supermarket retailer after 45 years of service, the company said on Wednesday. His retirement takes effect on March 31. “Bob has spent his career focusing on customer service,” Publix CEO Kevin Murphy said in a statement. “Through his leadership and

Publix announces executive promotions

Publix announces executive promotions

LAKELAND, Fla. —  Publix president and chief executive officer Todd Jones on Monday announced a number of executive promotions that will take effect on January 1. Kevin Murphy, senior vice president of retail operations, will be promoted to president. Murphy began his career in 1984 as a front service clerk in Margate, Florida. He worked