Citi Retail Services

Consumers adopting tech-driven buying habits: survey

Consumers adopting tech-driven buying habits: survey

NEW YORK — Besides rushing to the mall this holiday season, a nationwide survey by Citi Retail Services (CRS) finds that consumers are increasingly shopping with their computers and mobile devices, or by interacting with their virtual assistants. In its third-annual study on evolving consumer holiday shopping trends, CRS found, after interviewing 1,000 U.S. adults,