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Amazon

Video Forum: Todd Huseby, Kearney

Video Forum: Todd Huseby, Kearney

  Todd Huseby, partner and leader of the consumer health care sector at Kearney, examines the implications of some key recent developments for pharmacy retailers. COVID-19’s effect on shoppers, Amazon’s move into the prescription drug business, the emergence of other e-commerce challengers, and changes at CVS Health and Walgreens Boots Alliance are among the subjects

Retailers among best places for LGBTQ equality

Retailers among best places for LGBTQ equality

NEW YORK — Ahold Delhaize’s GIANT Co. and Food Lion, along with such retailers as Kroger, Walgreens and Walmart, were among the retailers recognized as being among the best places to work for LGBTQ equality. They received perfect marks on the Human Rights Campaign Foundation’s 2021 Corporate Equality Index. A record-breaking 767 major U.S. businesses

Amazon tops dunnhumby Retailer Preference Index

Amazon tops dunnhumby Retailer Preference Index

CHICAGO – In a year dominated by COVID-19, Amazon surpassed last year’s winner H-E-B and runner up Trader Joe’s to take the top spot in the fourth annual dunnhumby Retailer Preference Index (RPI).  Target also broke into the top quartile of the RPI for the first time, driven by its own strong performance in response

Amazon aims to boost sales by making returns easier

Amazon aims to boost sales by making returns easier

SEATTLE — Amazon is giving shoppers more options for returning holiday purchases this year, including at physical stores, the company said Thursday. Most items shipped between October 1 and December 31 can be returned until January 31, the company said. Amazon is also allowing customers to return products  — without boxes or labels — at

Mass retailing has a new triumvirate

As 2020 finally and reluctantly gives way to 2021, the mass retail community is understandably optimistic about the year ahead. As background, much has changed, more perhaps than in any other 12-month period in the history of retailing in America. Foremost among these shifts in consumer shopping habits is the undeniable fact that online shopping,

Amazon’s sharp rise is hardly an accident

Amazon’s sharp rise is hardly an accident

Much has been made of shoppers’ changing behavior during the holiday selling season. Driven by fallout from the COVID-19 pandemic, the shift away from brick-and-mortar stores toward e-commerce has accelerated significantly. Adobe Analytics reports that online sales set records on Thanksgiving, Black Friday and Cyber Monday, rising some 22% on the first two days and

Don’t cede the Rx market to Amazon

It’s finally happened: Amazon has announced its intention of entering the pharmacy business. With that announcement, the potential disruption of the retail pharmacy business in America has become, in an instant, a very real possibility. Given Amazon’s well-documented ability to upset the settled order of things, coupled with the online retailer’s proven success rate in

Amazon working with government to fight counterfeits

Amazon working with government to fight counterfeits

WASHINGTON — Amazon will work with the U.S. government’s National Intellectual Property Rights Coordination Center (IPR Center) on an effort to prevent counterfeit goods from entering the U.S. and help protect American consumers, the company said on Tuesday. U.S. Customs and Border Protection (CBP) and DHL are also supporting the operation. “The IPR Center plays

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