SEATTLE — Most retailers probably didn’t know much about Andy Jassy before last month. As chief executive officer of its web services division, Jassy was already running Amazon’s most profitable business. But now he steps fully into the spotlight, having been named to succeed Jeff Bezos as Amazon’s CEO. The move will mark the end
When Andy Jassy succeeds Jeff Bezos as chief executive officer of Amazon in the third quarter of 2021, the transition will mark the end of an era at a company that has made it a habit to reexamine customer needs, challenge long-held assumptions and upend established ways of doing business. Amazon’s ability to act as
SEATTLE — Amazon founder Jeff Bezos will step down from his role as chief executive later this year and transition to the role of executive chair, the company reported Tuesday. He will be replaced by Andy Jassy, who currently heads the company’s cloud business, Amazon Web Services. Bezos has been Amazon’s CEO since its founding
Todd Huseby, partner and leader of the consumer health care sector at Kearney, examines the implications of some key recent developments for pharmacy retailers. COVID-19’s effect on shoppers, Amazon’s move into the prescription drug business, the emergence of other e-commerce challengers, and changes at CVS Health and Walgreens Boots Alliance are among the subjects
NEW YORK — Ahold Delhaize’s GIANT Co. and Food Lion, along with such retailers as Kroger, Walgreens and Walmart, were among the retailers recognized as being among the best places to work for LGBTQ equality. They received perfect marks on the Human Rights Campaign Foundation’s 2021 Corporate Equality Index. A record-breaking 767 major U.S. businesses
CHICAGO — Amazon took the top spot in the fourth annual dunnhumby Retailer Preference Index (RPI), partly on the strength of its business in a year dominated by COVID-19. Target’s own performance in response to the pandemic allowed it to break into the top quartile of the index for the first time, dunnhumby said. The
CHICAGO – In a year dominated by COVID-19, Amazon surpassed last year’s winner H-E-B and runner up Trader Joe’s to take the top spot in the fourth annual dunnhumby Retailer Preference Index (RPI). Target also broke into the top quartile of the RPI for the first time, driven by its own strong performance in response
SEATTLE — Amazon is giving shoppers more options for returning holiday purchases this year, including at physical stores, the company said Thursday. Most items shipped between October 1 and December 31 can be returned until January 31, the company said. Amazon is also allowing customers to return products — without boxes or labels — at
As 2020 finally and reluctantly gives way to 2021, the mass retail community is understandably optimistic about the year ahead. As background, much has changed, more perhaps than in any other 12-month period in the history of retailing in America. Foremost among these shifts in consumer shopping habits is the undeniable fact that online shopping,
Much has been made of shoppers’ changing behavior during the holiday selling season. Driven by fallout from the COVID-19 pandemic, the shift away from brick-and-mortar stores toward e-commerce has accelerated significantly. Adobe Analytics reports that online sales set records on Thanksgiving, Black Friday and Cyber Monday, rising some 22% on the first two days and
It’s finally happened: Amazon has announced its intention of entering the pharmacy business. With that announcement, the potential disruption of the retail pharmacy business in America has become, in an instant, a very real possibility. Given Amazon’s well-documented ability to upset the settled order of things, coupled with the online retailer’s proven success rate in
WASHINGTON — Amazon will work with the U.S. government’s National Intellectual Property Rights Coordination Center (IPR Center) on an effort to prevent counterfeit goods from entering the U.S. and help protect American consumers, the company said on Tuesday. U.S. Customs and Border Protection (CBP) and DHL are also supporting the operation. “The IPR Center plays