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Walmart sues DOJ and DEA, seeking clarity

Walmart sues DOJ and DEA, seeking clarity

BENTONVILLE, Ark. — Walmart has sued the U.S. Department of Justice (DOJ) and the Drug Enforcement Administration (DEA). The retailer said Thursday evening that it is asking a federal court to clarify the roles and responsibilities of pharmacists and pharmacies under the Controlled Substances Act (CSA). The suit, Walmart Inc. v. DOJ, et al., is

Target adds safety measures for holiday shopping

Target adds safety measures for holiday shopping

MINNEAPOLIS — Target Corp. is rolling out new safety measures for the holiday shopping season, the company said on Thursday. “Year over year, the investments we’ve made in our business and team have made Target the easiest place to shop in America.” Target CEO Brian Cornell said in a statement. ” As we’ve navigated the

NRF: Consumers to spend less this holiday season

NRF: Consumers to spend less this holiday season

WASHINGTON – Consumers expect to spend a bit less this holiday season, according to the annual survey released Tuesday by the National Retail Federation and Prosper Insights & Analytics. Most of that decline will stem from consumers making less use of holiday sales for non-gift purchases. Buying presents for friends and family will still be

Customer satisfaction slips during pandemic

Customer satisfaction slips during pandemic

ANN ARBOR, Mich. — Retailers have struggled to deliver outstanding customer service during the COVID-19 pandemic, according to a new study by the American Customer Satisfaction Index (ACSI.) “From the onset of COVID-19, consumer expectations of retailers took a massive hit,” ASCI managing director David VanAmburg said. “Customers braced for delayed packages, empty grocery store

Video Forum: Clint Mahlman, London Drugs

Video Forum: Clint Mahlman, London Drugs

Clint Mahlman, president and chief operating officer of London Drugs, tells this week’s Video Forum how the drug chain’s unique business model meets a variety of needs for consumers in Western Canada, especially during the COVID-19 outbreak. He also discusses the boom in e-commerce, an area in which London Drugs has more than two decades

CVS, Walgreens to supply long-term care facilities with COVID-19 vaccines

CVS, Walgreens to supply long-term care facilities with COVID-19 vaccines

WASHINGTON — CVS Health and Walgreens will work with the federal government to provide free COVID-19 vaccinations to residents of long-term care facilities once vaccines becomes available, the companies announced October 16. “Protecting the vulnerable has been the No. 1 priority of the Trump administration’s response to COVID-19, and that commitment will continue through distributing

Retail sales surge 1.9% in September

Retail sales surge 1.9% in September

WASHINGTON – Consumer spending in September accelerated at a faster pace than expected, with a strong rebound in apparel leading “a continuing V-shaped recovery” from the coronavirus pandemic, according to the National Retail Federation. The 1.9% increase in retail sales was more than twice the gain economists were expecting and represents the fourth consecutive monthly

Walmart splits Black Friday into 3 events

Walmart splits Black Friday into 3 events

BENTONVILLE, Ark. – Walmart announced today that its plans for Black Friday involve three distinct shopping events in November. What the retailer is calling “Black Friday Deals for Days” events are scheduled to start on November 4th, November 11th and November 25th, with pandemic-related precautions at its stores. To encourage digital shopping, Walmart’s website will

Giant Food promotes front-line worker health

Giant Food promotes front-line worker health

LANDOVER, Md. – Giant Food announced it is supporting workplace wellness during the coronavirus pandemic and accompanying economic downturn via a companywide #HealthyAtWork initiative. The grocery chain said the campaign is modeled on a program introduced earlier this year, called #HealthyAtHome, offering support to shoppers looking to stay safe and healthy. “Although many of our

Meijer opens latest urban-format store

Meijer opens latest urban-format store

GRAND RAPIDS, Mich. — Supercenter pioneer Meijer opened its third small-format store today, in a new mixed-use development near downtown Lansing, Mich. The 37,000-square-foot Capital City Market anchors the 150,000-square foot BLOCK600 development that includes 40 residential apartments and a 122-room Courtyard by Marriott hotel. “We’ve been looking forward to opening our doors after working

Dollar General eyes suburban shoppers with popshelf

Dollar General eyes suburban shoppers with popshelf

GOODLETTSVILLE, Tenn. – Dollar General Corp. today unveiled its newest retail store concept, popshelf, which aims “to engage customers with a fun, affordable and stress-free shopping experience.” The first two popshelf stores will open this fall near Nashville, Tenn., each about 9,000 square feet in size and offering a continually refreshed assortment that includes seasonal

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