MET-RX_1170x120

BJ’s Wholesale Club

Rite Aid, BJ’s enhance customer experience

CAMBRIDGE, Mass. — Rite Aid Corp. and BJ’s Wholesale Club Inc. were the biggest gainers among food, drug and mass retailers in Forrester’s U.S. 2017 Customer Experience Index (CX Index). The index, based on a survey of some 120,000 U.S. online adult consumers, measures and ranks more than 300 U.S. brands across 21 industries. Of

Many retailers score high on workplace equality index

Many retailers score high on workplace equality index

NEW YORK — A number of the nation’s top retailers earned perfect scores on a rating of workplace equality as it relates to companies’ lesbian, gay, bisexual, transgender and queer (LGBTQ) employees. Ahold USA Inc., BJ’s Wholesale Club, CVS Health, Delhaize America Inc., Dollar General Corp., Sears Holdings Corp., Target Corp. and Walgreens were among

BJ’s, Rite Aid gain in retail customer experience

BJ’s, Rite Aid gain in retail customer experience

CAMBRIDGE, Mass. — Rite Aid and BJ’s Wholesale Club saw the largest gains among food, drug and mass retailers in Forrester’s U.S. 2017 Customer Experience Index (CX Index). Forrester’s CX Index, based on a survey of about 120,000 U.S. online adult consumers, measures and ranks more than 300 U.S. brands across 21 industries to identify

South Carolina entry is celebrated by BJ’s

SUMMERVILLE, S.C. — BJ’s Wholesale Club marked its expansion into South Carolina with the grand opening of its Summerville store earlier this month. The foray into South Carolina enlarges the company’s footprint to 215 clubs in 16 states. The Summerville Club is located in Summerville’s primary retail corridor. The new club in Summerville could save

BJ’s names new leaders to drive digital innovation

BJ’s names new leaders to drive digital innovation

WESTBOROUGH, Mass. — BJ’s Wholesale Club has named two leaders to drive the company’s technology roadmap and omnichannel transformation. Scott Kessler has been appointed executive vice president, chief information officer. Rafeh Masood has joined BJ’s as senior vice president, chief digital officer. “BJ’s has made rapid progress in our omnichannel initiatives, and I’m pleased to