Video Forum: Lokesh Ohri, EY, Part 2

April 10, 2023 by Jeffrey Woldt Chain Drug Review/MMR Video Forum, EY, Lokesh Ohri, Video Forum Featured Articles, Leading Headlines, Videos

In the conclusion of a two-part interview, Lokesh Ohri, Americas consumer consulting leader and a principal at EY, talks about major retailers’ use of technology and their growing scope in health care and media. He addresses the metaverse and its potential impact, personalization, and the balance between in-store shopping and e-commerce.