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Heeding the call for a nobler purpose

Heeding the call for a nobler purpose

There is a sea change occurring among business leaders in America that promises to transform a sector of society that has frequently been criticized, with some justification, for being motivated solely by profits. The Business Roundtable, an association of chief executive officers of major U.S. companies, last month issued an updated “Statement on the Purpose

Walmart debuts first health and wellness center

Walmart debuts first health and wellness center

DALLAS, Ga. — When Sam Walton opened the first Walmart store in Rogers, Ark., in 1962, he set in motion an enterprise that fundamentally transformed the way Americans shop, giving them convenient access to high-quality consumer products at the lowest possible price. Now, 57 years later, the company has embarked on a pilot test to

A test for antitrust enforcement

A test for antitrust enforcement

The nation’s top consumer-facing technology companies, including e-commerce powerhouse Amazon, will encounter increased scrutiny from the federal government. The Department of Justice late last month announced that it is looking into the business practices of “market-leading online platforms,” an elite group led by Facebook, Google and Apple, as well as Amazon. Overseen by the department’s

NACDS hotline rallies industry to urge DIR relief

NACDS hotline rallies industry to urge DIR relief

WASHINGTON — With the Senate Finance Committee expected to begin making decisions on spending bills as early as today, the National Association of Chain Drug Stores has launched a telephone hotline — (866) DIR-RE4M — that pharmacy advocates can use to urge the inclusion of DIR fee relief in drug-pricing legislation. An NACDS RxImpact grassroots

Amazon extends its horizons

Amazon extends its horizons

Amazon, synonymous with innovation in retailing and technology, consistently tests boundaries as a result of its self-described customer obsession and commitment to long-term thinking. The company’s catalytic role in e-commerce is a given, but in recent years it has also extended its reach in the realm of brick-and-mortar retailing. Through the acquisition of Whole Foods

McMillon equal to the occasion

Walmart held the series of events that comprise its annual meeting earlier this month on its home turf in northwest Arkansas, and, according to a well-established pattern, the occasion afforded the company the opportunity to celebrate its accomplishments, recognize its workforce and look to the future. Walmart’s eminence as the world’s biggest retailer has long

Seismic changes recast retail

Already intense, the competition among mass market retailers for the allegiance of omnichannel shoppers is becoming more fierce. Not a week goes by without an announcement from a major retailer about how it intends to improve the customer experience. Although the idea that brick-and-mortar stores are passe and will slowly but surely whither away has

Omnichannel a work in progress

Omnichannel a work in progress

The transformation of the retail business continues apace, but the outright revolution promised by the adherents of e-commerce and digital media still appears to be a ways away. That’s one of the insights gleaned from new research conducted by the National Retail Federation (NRF) and Forrester. Based on responses from 69 retailers — a mix

Grocers turn bullish

MIAMI — It has been 10 years since Leslie Sarasin became president and chief executive officer of the Food Marketing Institute, and during her tenure  the level of confidence among the association’s members has never been higher. Speaking at the FMI Midwinter Executive Conference late last month, she cited the newfound assurance among supermarket operators

Accepting the need for change

Accepting the need for change

Giant Eagle Inc. is one of the nation’s premier regional grocers. With 216 Giant Eagle and Market District supermarkets and 258 GetGo convenience stores, the company is a leader in its operating area, which includes western Pennsylvania, where it is headquartered; north central Ohio; northern West Virginia; central Indiana; and Maryland. The stores generate some

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