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A test for antitrust enforcement

A test for antitrust enforcement

The nation’s top consumer-facing technology companies, including e-commerce powerhouse Amazon, will encounter increased scrutiny from the federal government. The Department of Justice late last month announced that it is looking into the business practices of “market-leading online platforms,” an elite group led by Facebook, Google and Apple, as well as Amazon. Overseen by the department’s

NACDS hotline rallies industry to urge DIR relief

NACDS hotline rallies industry to urge DIR relief

WASHINGTON — With the Senate Finance Committee expected to begin making decisions on spending bills as early as today, the National Association of Chain Drug Stores has launched a telephone hotline — (866) DIR-RE4M — that pharmacy advocates can use to urge the inclusion of DIR fee relief in drug-pricing legislation. An NACDS RxImpact grassroots

Amazon extends its horizons

Amazon extends its horizons

Amazon, synonymous with innovation in retailing and technology, consistently tests boundaries as a result of its self-described customer obsession and commitment to long-term thinking. The company’s catalytic role in e-commerce is a given, but in recent years it has also extended its reach in the realm of brick-and-mortar retailing. Through the acquisition of Whole Foods

McMillon equal to the occasion

Walmart held the series of events that comprise its annual meeting earlier this month on its home turf in northwest Arkansas, and, according to a well-established pattern, the occasion afforded the company the opportunity to celebrate its accomplishments, recognize its workforce and look to the future. Walmart’s eminence as the world’s biggest retailer has long

Seismic changes recast retail

Already intense, the competition among mass market retailers for the allegiance of omnichannel shoppers is becoming more fierce. Not a week goes by without an announcement from a major retailer about how it intends to improve the customer experience. Although the idea that brick-and-mortar stores are passe and will slowly but surely whither away has

Omnichannel a work in progress

Omnichannel a work in progress

The transformation of the retail business continues apace, but the outright revolution promised by the adherents of e-commerce and digital media still appears to be a ways away. That’s one of the insights gleaned from new research conducted by the National Retail Federation (NRF) and Forrester. Based on responses from 69 retailers — a mix

Grocers turn bullish

MIAMI — It has been 10 years since Leslie Sarasin became president and chief executive officer of the Food Marketing Institute, and during her tenure  the level of confidence among the association’s members has never been higher. Speaking at the FMI Midwinter Executive Conference late last month, she cited the newfound assurance among supermarket operators

Accepting the need for change

Accepting the need for change

Giant Eagle Inc. is one of the nation’s premier regional grocers. With 216 Giant Eagle and Market District supermarkets and 258 GetGo convenience stores, the company is a leader in its operating area, which includes western Pennsylvania, where it is headquartered; north central Ohio; northern West Virginia; central Indiana; and Maryland. The stores generate some

Kroger at home with innovation

Kroger at home with innovation

Chris Baldwin kicked off the National Retail Federation’s Big Show in New York City earlier this month by assuring attendees at the event’s first Main Stage presentation that rumors of the industry’s “demise were greatly exaggerated.” The chairman, president and chief executive officer of BJ’s Wholesale Club and current NRF chairman then elaborated on his

Miller recognized for life’s work

Miller recognized for life’s work

BOISE, Idaho — Bob Miller brought another chapter in his storied retailing career to a close last September when he stepped down as chief executive officer of Albertsons Cos. Asked how closely Jim Donald, his successor at the food, health and wellness retail store operator, would follow his example, Miller said, “He’s got to have

Turbulent times for retailers

Turbulent times for retailers

The just concluded holiday selling season was a good one for most retailers. Ample anecdotal evidence of strong consumer demand was confirmed shortly after Christmas in a report issued by Mastercard. Based on tracking of retail activity within the credit card company’s network, supplemented with survey-based projections for such forms of payment as cash and

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