MET-RX_1170x120

opinion

High standards inspire Amazon

High standards inspire Amazon

Amazon.com late last month reported extraordinarily robust financial results for the quarter ended March 31. Sales at the e-commerce and technology company jumped 43% to $51 billion, while net earnings more than doubled to $1.6 billion. With ad revenue and Amazon Web Services showing notable strength, the company generated gains across the board. Of particular

Recounting the rise of Dollar General

Recounting the rise of Dollar General

Many companies today embrace some form of continuous improvement process, under which they strive to make their products, services and systems better over time. The CIP concept seems very professional and corporate, but former Dollar General Corp. chief executive officer Cal Turner Jr. had a blunter version of the same idea. “Would you like to

As food retail market evolves, so do supermarkets

As food retail market evolves, so do supermarkets

Our member chief executive officers often emphasize with us that the heart of customer loyalty is value — but perhaps not in the traditional ways we’ve defined value through taste, price and convenience. In fact, the very concept of value has become increasingly more difficult to describe because it is unique and so personal for