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Showing consumers love can mean profitable holiday season

This holiday season, retailers face a unique set of challenges that will test their adaptability, resilience and innovation to the fullest. With consumer behaviors likely to remain uncertain and volatile, retailers are having to display ever greater levels of agility and responsiveness to keep pace. For many people, times are tough right now. Consumers are

How retailers can answer shoppers’ more disciplined approach

How retailers can answer shoppers’ more disciplined approach

This holiday season, shoppers are getting organized. How can retailers respond? With the peak holiday season fast approaching, rising prices and fluctuating stock levels wouldn’t have been on any shopper’s — or any retailer’s — wish list. However, while U.S. consumers are undoubtedly taking steps to organize their seasonal shopping more carefully this year, retailers

Modest growth seen for holiday sales

NEW YORK — Reports on the retail outlook ahead of the crucial year-end holidays have found shoppers feeling thrifty as inflation pushes up prices for groceries and other daily essentials. The mood has retailers preparing for modest growth in holiday sales, with gains driven largely by inflation. “This holiday retail season is bound to be

Retailers on front line in fight against hunger

For the first time since 1969, the White House convened a conference on hunger, nutrition and health. The meeting, which late last month brought together government officials and leaders from the business, civic, philanthropic and academic sectors, was intended to put the country on course to achieve two of President Biden’s major objectives — ending

Retailers post strong January sales

WASHINGTON — Omicron, inflation and bad weather in much of the country were not enough to stop consumers from shopping in January, according to figures from the Census Bureau and the National Retail Federation (NRF). Retail sales posted strong gains in January despite those and other challenges. “January’s numbers show that 2022 is starting very

Retailers put spotlight on sustainability

Retailers put spotlight on sustainability

Consumers care more about sustainability than retailers think they do, a new report suggests. But that doesn’t mean that retailers are ignoring the issue. First Insight conducted a study, in partnership with the Baker Retailing Center at the Wharton School of the University of Pennsylvania, that polled both consumers and retail executives. It found that

Tomorrow’s merchants must be conductors, not specialists

To meet consumer needs, retailers must go beyond functional over-specialization, freeing merchants to see a bigger picture. Consumers, we all know, want a frictionless experience across all touchpoints. They’re increasingly intolerant of out-of-stocks. They’ve become empowered, thanks to revolutions driven by digital technologies and the COVID-19 pandemic. Retailers, we all know, must become even more

Retailers applaud stimulus package

WASHINGTON — Retailers welcomed the passage of the $1.9 trillion American Rescue Plan signed into law by President Biden on March 11, paving the way for the first wave of $1,400 coronavirus stimulus payments to millions of Americans. Retailers also applauded language in the legislation aimed at accelerating the pace at which Americans are vaccinated